Cisco D9477-1 Installation And Operation Manual page 96

Chapter 5 Troubleshooting the MQAM
Error Condition LCD Messages
Boot Download

Failure Screens

Default Status If an RF carrier channel cannot be accessed or is
Screen missing, the following message appears:
Incorrect

Configuration File
Screens

80
Unable to TFTP Boot Code (Boot Mode=1)
The following message appears if the MQAM is
unable to download the boot code execution file
from the TFTP server during boot mode 1.
Unable to TFTP Boot Code
Continuing Startup...
The MQAM then starts the application program.
Unable to TFTP Boot Code (Boot Mode=2)
The following message appears if the MQAM is
unable to download the boot code execution file
from the TFTP server during boot mode 2.
Unable to TFTP Boot Code
Restarting...
The MQAM then automatically reboots.
CH1
Info Not Available
Invalid Config File (Boot Mode 1)
The following message appears when in boot
mode 1 and the configuration file type is
incorrect for the MQAM. The first line of the
configuration file contains
GqamBootpFileType=1.0.
Invalid File format
Continuing Startup...
The MQAM then starts the application program.
Invalid Config File (Boot Mode 2)
The following message appears when in boot
mode 2 and the configuration file type is
incorrect for the MQAM. The first line of the
configuration file contains
GqamBootpFileType=2.0.
Invalid File format
Restarting...
The MQAM then automatically reboots.
Check and Correct
An incorrect DNCS

configuration may also
cause this condition.
Reinstall the MQAM

package on the DNCS
if all MQAMs have
this error condition.
Check IP connectivity.

Contact Cisco Services.

A possible RF

hardware problem
occurred.
Contact Cisco Services.

Correct the

configuration file.
Contact Cisco Services.

78-717866-01 Rev D