Transferring A Call - Cisco SPA504G User Manual

SPA Phone User Guide

Transferring a call:

During a call, the screen will display CONF and XFER above option buttons 3 and 4.
To transfer a call, press the XFER button (Button 4).
Dial the 3 or 4 Digit extension number, or Full telephone number you wish to transfer the call to.
If the recipient picks up the call, you can now announce the call to them, and then press the XFER
button (Button 4) again, to complete the transfer.
What if the recipient is not available or can't take the call after I've pressed the XFER button?
Simply put the handset on the hook, and pick it up again immediately, then press the line button
that you took the call on. The active line will be flashing red.
You will now be back to the original call.
Setting up a 3-way conference:
During a call, the screen will display CONF and XFER above option buttons 3 and 4.
To setup a conference call, press the CONF button (Button 3).
Dial the 3 or 4 Digit extension number, or Full telephone number you wish to bring into the
conference.
If the recipient picks up the call, you can now announce the call to them, and then press the CONF
button (Button 3) again, to conference them in.
What if the recipient is not available or can't take the call after I've pressed the CONF button?
Simply put the handset on the hook, and pick it up again immediately, then press the line button
that you took the call on. The active line will be flashing red.
You will now be back to the original call.
Elliott Killingbeck – © Indigo IT LTD 2012 – v1.1 – 29-03-2012