Transferring Calls; Blind Call Transfer; Attended Call Transfer; Call Privacy & Conference Calling - Casio SI-460 User Manual

TELEPHONE OPERATION

TRANSFERRING CALLS

The SI-460 enables calls to be answered and then transferred to another station in the system.
When a call is transferred to another station, that call's caller ID data is also transferred.
Other Transfer Display Messages
MESSAGE STATUS
INVALID ID Either your station has been entered or a non-
existing station number has been entered, i.e.
32. The station entered may not exist.
UNABLE TO CALL Do Not Disturb (DND) is turned on at the
receiving station, or that station is on another
intercom call. Check the display for the station
icon.
CALL TRANSFER Call has been transferred to the receiving
station.

BLIND CALL TRANSFER

Blind transfer allows you to transfer a call directly to another station without announcing it to the
other station.
After a call is answered,
1.
Press . The call is automatically placed on hold.
TRANSFER
2.
" " will appear in the display. Enter the extension of the station you want to transfer
the call.
3.
" " will appear in the display.
4.
The call has been transferred. Hang up.

ATTENDED CALL TRANSFER

To announce that you will be transferring a call or to see if the person you want to transfer the
call to is available, after the call is answered,
1.
Press .
HOLD
PAUSE
2.
Press .
INTERCOM
3.
When " " appears in the display, enter the extension number of the station you want
to speak with.
4.
" " and the receiving station's extension will appear in the display.
5.
When you hear a beep, advise them that you will be transferring a call.
6.
Press the flashing green LINE of the call you want to transfer.
7.
Press .
TRANSFER
ACTION
Enter a valid station
number, 11-22.
The call cannot be
transferred to this
station at this time.
You can hang up.
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TELEPHONE OPERATION
TRANSFERRING CALLS
ATTENDED CALL TRANSFER
(cont.)
8.
When " " appears in the display, enter the extension number of the station you want
to forward the call.
9.
" " will appear in the display.
10.
The call has been transferred. Hang up.
CALL PRIVACY AND CONFERENCE CALLING

CALL PRIVACY

Call privacy prevents other stations from picking up a line in-use by another station, unless the
talking station releases privacy. When you make or answer a call, you automatically have privacy.
Once a call is placed on hold, privacy is released until the call is picked up from hold.
Go off hook to make a call ........................................................ Private
Receiving an incoming call ....................................................... Private
Holding call was transferred to your station ............................. Private
Picking up a holding call .......................................................... Privacy released while call is
CONFERENCE button was pressed on a call ............................. Privacy released
CONFERENCE button was pressed to join calls ........................ Privacy released

CALL PRIVACY RELEASE/RESTORE

At any time during a conversation you can release privacy on a call to allow one other station to
join the call.
During a conversation,
1.
Press . " " will appear in your display.
CONFERENCE
2.
The line LED of the privacy released call will flash red at other stations in the system,
indicating that any station in the system can pick up the privacy released line by pressing the
LINE button.
3.
Press again. "
CONFERENCE

CONFERENCE CALLING WITH TWO OUTSIDE LINES

Conference calling allows a station to connect two phone lines to initiate a three-way
conversation. Once a call conference with two lines has been established, other stations in the
system may not join the conference call.
Once you make a call or answer a call,
1.
Press to place the caller on hold. The LINE INDICATOR will flash green.
HOLD
PAUSE
2.
Make or answer a call from another line.
(cont.)
holding only
" will appear in the display and the call is private.
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