Hold; Audible Hold Reminder; Mute; Do Not Disturb (Dnd) - Casio SA-400 Owner's Manual

TELEPHONE OPERATION
Any station can place a call on hold and any station can take a call off hold. Once a call on hold
has been seized, the call returns to a private state (except after another station has hung up
during a conference call). (See "CALL PRIVACY" on page 34.)
1.

HOLD

Press to place a call on hold. The solid green line indicator will slowly flash at your
PAUSE
station to indicate the call is holding. Other stations will see the line indicator slowly flashing
in red.
2.
Any station may press the LINE button of the holding call and speak to the caller. The call will
then return to a private call state, where other stations cannot join the call. Once a station
takes a call off hold, that station's line indicator will turn solid green.

AUDIBLE HOLD REMINDER

Audible hold reminder is designed to prevent calls from accidentally being placed on hold for
long durations of time. Audible hold reminder automatically alerts the station that placed the call
on hold that the call has been unattended for more than three minutes. Once the call has been
placed on hold for over three minutes, the LINE INDICATOR will flash rapidly and the SA-400 will
beep three times every 8-10 seconds until the call is taken off hold. If a call has been on hold for
eight minutes, the holding call will be automatically disconnected.
Whether you use the headset, handset or speakerphone, mute temporarily disables the
microphone of your phone or headset so the calling party cannot hear any noise on your side.
You, however, are still able to hear the calling party.
To initiate the mute feature during a conversation,
1.
Press . The word " " is displayed.
2.
Press again to end the mute feature. "
NOTE:
If a call is muted, by pressing the INTERCOM, LINE or HOLD button or hanging up, the mute feature is canceled.

DO NOT DISTURB (DND)

The do not disturb feature is especially beneficial when you do not want to be disturbed by
pages, transferred calls, intercom calls or incoming calls. When DND is turned on, the station
will not accept any transferred calls, incoming calls, pages, or intercom calls.
To turn DND on:
1.
Press . The DO NOT DISTURB INDICATOR will light and "
display.
To turn DND off:
1.
Press again. " " will disappear from the display and the DO NOT DISTURB
INDICATOR will turn off.
HOLD

MUTE

" disappears from the display.
" will appear in the
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TELEPHONE OPERATION

TRANSFERRING CALLS

The SA-400 enables calls to be answered and then transferred to another station in the system.
When a call is transferred to another station, that call's caller ID data is also transferred.
NOTE:
The most recent caller ID record your station received is transferred with the call.
Other Transfer Display Messages
MESSAGE STATUS
INVALID ID Either your station has been entered or a
non-existing station number has been
entered, i.e. 32.
UNABLE TO CALL Do Not Disturb (DND) is turned on at the
receiving station, the station may not exist or
the station is on another intercom call. Check
the display for the station icon.
CALL TRANSFER Call has been transferred to the receiving
station.

BLIND CALL TRANSFER

Blind transfer allows you to transfer a call directly to another station without announcing it to the
other station.
After a call is answered,
1.
Press . The call is automatically placed on hold.
TRANSFER
2.
" " will appear in the display. Enter the extension of the station you want to transfer
the call.
3.
" " will appear in the display.
4.
The call has been transferred. Hang up.
ACTION
Enter a valid station
number, 11-22.
The call cannot be
transferred to this
station at this time.
You can hang up.
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