Activate Cisco Headset Service - Cisco 700 Series Administration Manual

Activate Cisco Headset Service

Procedure
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Activate Cisco Headset Service
Before you can begin administering Cisco Headsets through the Cisco Unified CM Administration interface,
turn on Cisco Headset Service in Cisco Unified Communications Manager Serviceability.
Note Cisco Headset service should be activated on all the Unified Communications Manager nodes wherever Cisco
CallManager service is already running. Ensure that you activate the Cisco Headset service on the Unified
Communications Manager nodes where you want to administer headsets using the Cisco Unified CM
Administration interface. The Cisco CallManager service will be automatically activated when you enable
the Cisco Headset service. Deactivate the Cisco CallManager service if you do not need it.
Procedure
Step 1 From Cisco Unified CM Administration, navigate to Cisco Unified Serviceability and click Go.
Step 2
Select Tools > Service Activation.
Step 3 Check the Cisco Headset Service check box from the CM Services section and select Save.
Cisco Headset 700 Series Administration Guide
8
Cisco Headset 700 Series Administration on Cisco Unified Communications Manager
Command or Action
Activate Cisco Headset Service, on page 8
Prepare Your Headset COP Files, on page 9
Configure User Profiles for Headset Users, on
page 10
Apply User Profiles to End Users, on page 10
Configure a Headset Template, on page 15
View Headset Inventory, on page 17
Purpose
Turn on Cisco Headset Service in Cisco
Unified Serviceability.
Make sure you install and upgrade the latest
headset firmware using a COP file.
If you haven't yet configured User Profiles, use
this procedure to set up profiles for your users.
If all User Profiles are configured, you can skip
this task.
Assign User Profiles to your end users. If you've
already assigned User Profiles, you can skip
this task.
Configure default settings and firmware for a
Cisco headset template. Associate User Profiles
to the template such that users whom use that
User Profile are assigned to this headset
template.
Check that you can see your deployed headset
inventory through interface.