Search for a Contact in the All Directories Screen
Note
Your administrator controls the directories that you can access. If the contact is in a disabled directory, the
entry doesn't display in the search results.
From the search results, you can view the contact details, call the contact, or edit the number before making
the call. If your administrator enables the personal directory on the phone, you can also add the contact to
your personal directory.
Before you begin
Your administrator must enable the all directory search. Otherwise, the All directories screen doesn't display.
Procedure
Step 1
Do one of the following actions:
• 6821: Press Applications
• Other phones in 6800 series: Press Contacts
Step 2
Select the contact already displayed in the screen by using the Navigation cluster.
If you can't find the contact in the screen, proceed with the next step.
Step 3
Enter the name of the contact that you want to find.
The phone searches for first or last names that include your search string anywhere in the name.
If you search contacts without any keywords, the phone retrieves all contacts.
Step 4
Press Search.
The search results show both full and partial name matches.
By default, up to 50 records of the contacts display in the phone. Your administrator can set up the maximum
number of the contacts.
Step 5
(Optional) To view a contact's details, highlight the contact in the search results, and press Details.
Step 6
(Optional) To add a contact to the personal address book on the phone, follow these steps:
a) While viewing the contact details, press Option.
b) Select Add contact.
If you don't see the Add contact option, contact your administrator.
c) Enter the contact details and press Save.
Step 7
(Optional) To call a contact, highlight the contact in the search results, and press Call.
Step 8
(Optional) To change the number to be dialed and then make a call to a contact, follow these steps:
a) Highlight the contact in the search results, and press Edit call.
b) Edit the number as necessary.
c) Press Call.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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, and select Directories.
.
Contacts