Picking Up A Call; Parking A Call - Cisco SPA 504g User Manual

Picking Up a Call

You can pick up a call that is ringing at another extension. Depending on the way your telephone
network is configured, you can pick up a call in the following ways:
Pick up a call that is ringing at an extension in your group by using the grPick softkey. (Not
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available for the Cisco SPA501G.)
Pick up a call that is ringing at specific extension using the pickup softkey. (Not available for
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the Cisco SPA501G.)
Pick up a call ringing at an extension that is configured on one of the line buttons on your
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phone by pressing the flashing line button. Requires configuration by your phone
administrator. (Not available for the

Parking a Call

You can park a call on a designated line so that another person in your company can pick up the call.
The call is active until it is unparked or the caller hangs up.
To park a call:
STEP 1 While on an active call, press the park softkey.
STEP 2 The call is automatically parked, and an operator message will inform you of the parked
extension the call is holding on and the caller hears music-on-hold or messages.
STEP 3 You or another person must then unpark the call by dialing the parked extension
number.
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