Contacts
Step 4
Press Call.
Edit a Contact in Your Personal Address Book
Procedure
Step 1
Do one of the following actions.
• 6821: Press Applications
• 6841 and 6851: Press Contacts
Step 2
Select Personal address book and search for an entry.
Step 3
Select the entry you want to change.
Step 4
Modify the entry information.
Step 5
Press Save to modify a phone number.
Remove a Contact from Your Personal Address Book
Procedure
Step 1
Do one of the following actions.
• 6821: Press Applications
• 6841 and 6851: Press Contacts
Step 2
Select Personal address book.
Step 3
Select Search address entry.
Step 4
Select the address entry and press Option > Delete to delete the entry.
Reverse Name Lookup for Incoming and Outgoing Calls
Reverse name lookup searches for the name of a number in an incoming, outgoing, conference, or transfer
call. The reverse name lookup acts when the phone cannot find a name using the service provider directory,
Call History, or your contacts. Reverse name lookup needs a valid LDAP Directory or XML Directory
configuration.
The reverse name lookup searches the phone's external directories. When a search succeeds, the name is
placed in the call session and in the call history. For simultaneous, multiple phone calls, reverse name lookup
searches for a name to match the first call number. When the second call connects or is placed on hold, reverse
name lookup searches for a name to match the second call.
, and select Directories.
.
, and select Directories.
.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Edit a Contact in Your Personal Address Book
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