Forward A Call In Specific Situations With The Phone Web Page - Cisco 6800 Series User Manual

Calls
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the call forwarding
middle top of the phone screen.
Procedure
Step 1
Press Forward all or Forward.
If the Forward all softkey is grayed or doesn't display on the screen, contact your administrator.
Step 2
Do any of the following: Enter the target number exactly as you would dial it from your phone, or select an
entry from your list of recent calls or contacts.
• Enter the target number, to which you want to forward incoming calls from this phone line.
• Press the Contacts softkey and select a contact from your contact directories.
• Press Redial and select an entry from the Placed calls list.
Step 3
Press Call to forward all calls to the specified number.
Related Topics

Forward a Call in Specific Situations with the Phone Web Page

Use the phone web page to set up your phone to forward all calls during specific situations, such as when
your phone is busy.
You can also set up call forward from your user preferences.
Procedure
Step 1
On the phone web page, click User Login > Voice > User.
Step 2
Under Call Forward section, set the Cfwd Settings to Yes and enter a phone number for each of the call
forwarding services that you want to enable:
• Cfwd All Dest—Forwards all calls.
• Cfwd Busy Dest—Forwards calls only if the line is busy.
• Cfwd No Ans Dest—Forwards calls only if the line is not answered.
• Cfwd No Ans Delay—Assigns a response delay time.
Forward a Call in Specific Situations with the Phone Web
Phone Web Page, on page 12
If your administrator disables the feature key synchronization (FKS) on your phone, you can enter the
value as number of seconds after which call needs to be forwarded.

Forward a Call in Specific Situations with the Phone Web Page

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Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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