Related Manuals for NETGEAR CBK40
Summary of Contents for NETGEAR CBK40
- Page 1 Orbi Whole Home WiFi System Built-in Cable Modem User Manual Models CBK40 CBR40 May 2018 202-11877-01 350 E. Plumeria Drive San Jose, CA 95134...
- Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
-
Page 3: Table Of Contents
System Requirements..................12 Install your Orbi Whole Home WiFi System............13 Set Up and Activate Using the NETGEAR Orbi App........13 Set Up and Activate Using the Orbi Cable Modem Router Web Interface..14 Set Up Using the Orbi Cable Modem Router Web Interface......14 Activate Your Internet Service..............15... - Page 4 Orbi WiFi System Manage Network Access Control Lists..............35 Schedule When to Block Internet Sites and Services..........35 Set Up Security Event Email Notifications............36 Chapter 5 Specify Network Settings View or Change WAN Settings................39 Dynamic DNS......................40 Set Up a New Dynamic DNS Account.............40 Specify a DNS Account That You Already Created.........41 Change the Dynamic DNS Settings..............41 Set Up a Default DMZ Server................42...
- Page 5 Restore Configuration Settings...............69 Set Up Remote Management................69 Use Remote Access....................70 Remotely Access Your Router Using the NETGEAR Orbi App......71 Chapter 7 Customize Internet Traffic Rules for Ports Port Forwarding to a Local Server...............73 Set Up Port Forwarding to a Local Server............73 Add a Custom Port Forwarding Service............74...
- Page 6 Orbi WiFi System Chapter 10 Supplemental Information Factory Settings....................97 Factory Settings for Orbi Cable Modem Router..........97 Factory Settings for Orbi Satellite Model RBS20..........98 Technical Specifications..................99 Technical Specifications for Orbi Cable Modem Router........99 Technical Specifications for Orbi Router Model RBS20........100...
-
Page 7: Chapter 1 Hardware Setup
Orbi Cable Modem Router Model CBR40 LEDs • Orbi Satellite Model RBS20 LEDs • Labels • System Requirements • Install your Orbi Whole Home WiFi System For more information about the topics covered in this manual, visit the support website at support.netgear.com. -
Page 8: Orbi Cable Modem Router Model Cbr40 Hardware Overview
Orbi WiFi System Orbi Cable Modem Router Model CBR40 Hardware Overview Figure 1. Orbi cable modem router model CBR40, front and back views Ring LED (not shown in image) Power LED Downstream LED Upstream LED Online LED Sync button (also used for WPS connection) Ethernet ports Cable coax connector (the satellite does not include a cable coax connector) Reset button... -
Page 9: Orbi Satellite Model Rbs20 Hardware Overview
Orbi WiFi System Orbi Satellite Model RBS20 Hardware Overview Figure 2. Orbi satellite model RBS20, front and back views Ring LED (not shown in image) Sync button (also used for WPS connection) Ethernet ports Power On/Off button Power LED DC power connector Reset button Orbi Cable Modem Router Model CBR40 LEDs You can use the LEDs on the cable modem router to verify status and connections. -
Page 10: Orbi Satellite Model Rbs20 Leds
Orbi WiFi System Table 1. LED descriptions Description Power • Solid White. The cable modem router is receiving power and is functioning normally. • Off. The cable modem router is not receiving power. • Solid red. The cable modem router is too warm and might overheat. Power off the cable modem router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers). -
Page 11: Labels
Orbi WiFi System Table 2. Orbi satellite LED descriptions LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. • Solid green. Power is on. • Solid amber. The satellite is booting. •... -
Page 12: System Requirements
Orbi WiFi System The satellite label shows satellite's serial number and MAC address. The satellite label also shows the same WiFi network name and password that's on the cable modem router label. Figure 4. Cable modem router label System Requirements You need the following to install your modem router: •... -
Page 13: Install Your Orbi Whole Home Wifi System
You can use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. -
Page 14: Set Up And Activate Using The Orbi Cable Modem Router Web Interface
Interface If you do not want to use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite, you can use the instructions in the following sections to help you install your cable modem router and satellite. -
Page 15: Activate Your Internet Service
Orbi WiFi System Note When the Online LED lights, your cable modem router is still not connected to the Internet. You must activate your cable modem router with your ISP. Connect a computer or mobile device to the cable modem router with a WiFi or wired connection: •... -
Page 16: Perform A Speed Test
Orbi WiFi System Table 3. Cable Internet provider contact information Contact Information CableOne http://www.cableone.net/ 1-877-MY-CABLE (1-877-692-2253) https://www.cox.com/activate 1-800-234-3993 Mediacom https://maestro.mediacomcc.com/walledgarden/page/login.jsp 1-855-Mediacom (1-855-633-4226) Optimum https://install.optimum.com/JointInstall/ 1-877-810-6750 Spectrum https://activate.spectrum.net/ 1-(833) 267-6094 Xfinity https://xfinity.com/activate https://xfinity.com/Internetsetup 1-800-XFINITY (1-800-934-6489) Note Your ISP’s contact information might change. You can find the contact information in your monthly Internet service billing statement. - Page 17 Connect to the Network and Access the Cable Modem Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Use a Web Browser to Access the Cable Modem Router...
-
Page 18: Connect To The Network
Orbi WiFi System Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the cable modem router using an Ethernet cable and join the cable modem router’s local area network (LAN). -
Page 19: Types Of Logins
The first time you access the cable modem router, the NETGEAR installation assistant automatically checks to see if your cable modem router can connect to your Internet service. -
Page 20: Log In To Orbi Web Interface
Troubleshooting on page ?. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to Orbi Web Interface When you log in to the Orbi, the browser displays the cable modem router web interface. You can use the cable modem router web interface to change the cable modem router or satellite settings. - Page 21 Orbi WiFi System To log in to your Orbi: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the Orbi admin user name and password. The user name is admin.
-
Page 22: Chapter 3 Specify Your Internet Settings
Specify Your Internet Settings Usually, the quickest way to set up the cable modem router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the cable modem router with a web browser. You can also customize or specify your Internet settings. -
Page 23: View Modem Router Initialization
Orbi WiFi System View Modem Router Initialization You can track the initialization procedure of the cable modem router and get details about the downstream and upstream cable channel. The time is displayed after the cable modem router is initialized. The cable modem router automatically goes through the following steps in the provisioning process: Scans and locks the downstream frequency and then ranges the upstream channels. -
Page 24: Specify An Ipv6 Internet Connection
Orbi WiFi System If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field. For the other sections in this page, the default settings usually work, but you can change them. -
Page 25: Change The Mtu Size
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •... -
Page 26: Specify The Cable Connection Starting Frequency
Table 4. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. -
Page 27: Chapter 4 Control Access To The Internet
Control Access to the Internet The cable modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Allow or Block Access to Your Network •... -
Page 28: Set Up Parental Controls
OpenDNS parental control that let's you to change the web filtering level for each device on the network. To set up standard parental controls, you must download the NETGEAR genie app on your mobile device. -
Page 29: Enable Circle With Disney Using The Circle App
Tap the AWESOME button. Select a subscription plan and follow the onscreen instructions to set up your preferences. Circle with Disney is enabled on your NETGEAR router. Enable Circle With Disney Using the Circle App Before enabling Circle, make sure that your router is in router mode. Your router must be in router mode to work with Circle. -
Page 30: Enable Standard Parental Controls
Orbi WiFi System Enable Standard Parental Controls NETGEAR's standard parental controls is an OpenDNS parental control that let's you to change the web filtering level for each device on the network. To set up standard parental controls, you must download the NETGEAR genie app on your mobile device. -
Page 31: Use Keywords To Block Internet Sites
Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Security > Access Control. The Access Control page displays. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons. - Page 32 Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Security > Block Sites. The Block Sites page displays. Select a keyword blocking option: • Per Schedule. Turn on keyword blocking according to a schedule that you set. (See Schedule When to Block Internet Sites and Services on page 56.) •...
-
Page 33: Delete Keywords
Orbi WiFi System Delete Keywords To delete keywords from the list: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin. -
Page 34: Block Services From The Internet
Orbi WiFi System In the Trusted IP Address field, enter the IP address of the trusted computer. Click the Apply button. Your settings are saved. Block Services From the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. -
Page 35: Manage Network Access Control Lists
Orbi WiFi System To specify how to filter the services, select one of the following radio buttons: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. -
Page 36: Set Up Security Event Email Notifications
Orbi WiFi System To schedule blocking: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. - Page 37 Orbi WiFi System In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent.
-
Page 38: Chapter 5 Specify Network Settings
Specify Network Settings This chapter includes the following sections: • View or Change WAN Settings • Dynamic DNS • Set Up a Default DMZ Server • Change the Router’s Device Name • Change the LAN TCP/IP Settings • Use the Router as a DHCP Server •... -
Page 39: View Or Change Wan Settings
Orbi WiFi System View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the cable modem router to respond to a ping to its WAN (Internet) port. -
Page 40: Dynamic Dns
Internet. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account: Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 41: Specify A Dns Account That You Already Created
Orbi WiFi System Specify a DNS Account That You Already Created If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set up the cable modem router to use your account. To set up Dynamic DNS if you already created an account: Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 42: Set Up A Default Dmz Server
Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. Change your DDNS account settings as necessary. Click the Apply button. Your settings are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). -
Page 43: Change The Router's Device Name
Orbi WiFi System Change the Router’s Device Name The cable modem router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the cable modem router’s device name: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. -
Page 44: Use The Router As A Dhcp Server
Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. In the IP Address field, type the IP address. In the IP Subnet Mask, type the subnet mask of the cable modem router. The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or cable modem router. -
Page 45: Disable The Dhcp Server Feature In The Router
Orbi WiFi System To use the cable modem router as a DHCP server and specify the pool of IP addresses that the router assigns: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. -
Page 46: Manage Reserved Lan Ip Addresses
Orbi WiFi System To disable the DHCP server feature in the cable modem router: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin. -
Page 47: Edit A Reserved Ip Address
Orbi WiFi System Type the MAC address of the computer or server. If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the cable modem router’s DHCP server. -
Page 48: Custom Static Routes
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. -
Page 49: Edit A Static Route
Orbi WiFi System Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED >... -
Page 50: Delete A Static Route
Orbi WiFi System In the table, select the radio button for the route. Click the Edit button. The Static Routes page adjusts. Edit the route information. Click the Apply button. Your settings are saved. Delete a Static Route To delete a static route: Launch a web browser from a computer or mobile device that is connected to your Orbi network. - Page 51 Orbi WiFi System Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select Wireless.
-
Page 52: Change The Wifi Password Or Security Level
Orbi WiFi System Change the WiFi Password or Security Level The cable modem router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the cable modem router label and on the satellite label. -
Page 53: View Or Change Advanced Wifi Settings
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select Guest Network. The Guest Network Settings page displays. Select the Enable Guest Network check box. -
Page 54: Enable Router Mode
Orbi WiFi System In the Region list,- select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the cable modem router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device. -
Page 55: Check Your Internet Bandwidth
Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. In the Backhaul Password section, click the GENERATE button. The cable modem router generates a new backhaul password. Check Your Internet Bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. - Page 56 Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled.
-
Page 57: Chapter 6 Manage Your Network
View Devices Connected to the Network • View Satellites Connected to the Network • Monitor Internet Traffic • Manage the Router Configuration File • Set Up Remote Management • Use Remote Access • Remotely Access Your Router Using the NETGEAR Orbi App... -
Page 58: Update The Router And Satellite Firmware
Orbi WiFi System Update the Router and Satellite Firmware You can use the cable modem router web interface to check if new firmware is available and update your cable modem router and satellite, or you can manually update the firmware for your cable modem router and satellite. -
Page 59: Manually Update Satellite Firmware
To manually update the firmware on your Orbi cable modem router and satellite, follow these high level steps: Visit netgear.com/support and download the firmware for both your Orbi cable modem router and satellite. Update the firmware on your Orbi satellite. -
Page 60: Manually Update The Cable Modem Router Firmware
Orbi WiFi System The firmware on your Orbi satellite is updated. Manually Update the Cable Modem Router Firmware We recommend that you update your satellite’s firmware before updating the cable modem router’s firmware. To manually update your cable modem router's firmware: Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 61: Set Up Password Recovery
Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Administration > Set Password. The Set Password page displays. Type the old password, and type the new password twice. To be able to recover the password, select the Enable Password Recovery check box. We recommend that you enable password recovery. -
Page 62: View Router Status
Orbi WiFi System To recover your password: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Click the Cancel button. If password recovery is enabled, you are prompted to answer two security questions. Enter the saved answers to the security questions. -
Page 63: Display Internet Port Statistics
Orbi WiFi System Display Internet Port Statistics To display Internet port statistics: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin. -
Page 64: View Satellite Status
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Click the ADVANCED tab. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information •... -
Page 65: View And Manage Logs Of Router Activity
Orbi WiFi System A login window opens. Enter the same admin user name and password that you entered for the cable modem router. The satellite’s status displays. View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other cable modem router actions. -
Page 66: View Satellites Connected To The Network
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select Attached Devices. The Attached Devices page displays devices that are connected to the cable modem router and satellite through Ethernet (using a wired connection) or connected to a WiFi band in the WiFi network. -
Page 67: Monitor Internet Traffic
Orbi WiFi System Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the cable modem router Internet port. You can set limits for traffic volume. To monitor Internet traffic: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. -
Page 68: Manage The Router Configuration File
Orbi WiFi System To update the Internet Traffic Statistics section, click the Refresh button. To display more information about the data traffic on your cable modem router and to change the poll interval, click the Internet Traffic Status button. Manage the Router Configuration File The configuration settings of the cable modem router are stored within the cable modem router in a configuration file.You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. -
Page 69: Restore Configuration Settings
Orbi WiFi System Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. Click the ERASE button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Restore Configuration Settings To restore configuration settings that you backed up: Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 70: Use Remote Access
Orbi WiFi System To set up remote management: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. -
Page 71: Remotely Access Your Router Using The Netgear Orbi App
Remotely Access Your Router Using the NETGEAR Orbi You can use the NETGEAR Orbi app to remotely access your cable modem router and change its settings. Before you can use remote access with the NETGEAR Orbi app, you must update your cable modem router’s firmware and download the latest NETGEAR Orbi app for your mobile device. -
Page 72: Chapter 7 Customize Internet Traffic Rules For Ports
Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic.You need networking knowledge to set up these features. This chapter includes the following sections: • Port Forwarding to a Local Server •... -
Page 73: Port Forwarding To A Local Server
Orbi WiFi System Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. -
Page 74: Add A Custom Port Forwarding Service
Orbi WiFi System Add a Custom Port Forwarding Service To add a custom service: Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. -
Page 75: Delete A Port Forwarding Entry
Orbi WiFi System A login window opens. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. -
Page 76: Application Example: Make A Local Web Server Public
Orbi WiFi System In the table, select the radio button next to the service name. Click the Delete Service button. Application Example: Make a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. -
Page 77: Add A Port Triggering Service
Orbi WiFi System • An application must use port forwarding to more than one local computer (but not simultaneously). • An application must open incoming ports that are different from the outgoing port. With port triggering, the cable modem router monitors traffic to the Internet from an outbound “trigger” port that you specify. -
Page 78: Enable Port Triggering
Orbi WiFi System Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields. Click the Apply button. The service is now in the Portmap Table.You must enable port triggering before the cable modem router used port triggering for the service that you added. - Page 79 Orbi WiFi System You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your cable modem router.
-
Page 80: Chapter 8 Use Vpn To Access Your Network
Use VPN to Access Your Network You can use OpenVPN software to remotely access your cable modem router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: •... -
Page 81: Set Up A Vpn Connection
VPN uses DDNS or a static IP address to connect with your cable modem router. To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The cable modem router supports these accounts: NETGEAR, No-IP, and Dyn. -
Page 82: Install Openvpn Software
Orbi WiFi System Install OpenVPN Software You must install this software on each Windows computer, Mac computer, iOS device, or Android device that you plan to use for VPN connections to your cable modem router. Install OpenVPN Software on Your Windows Computer You must install this software on each Windows computer that you plan to use for VPN connections to your cable modem router. - Page 83 Orbi WiFi System Click the Next button. When prompted, read the License Agreement and click the I Agree button. Leave the check boxes selected, and click the Next button. To specify the destination folder, click the Browse button and select a destination folder. Figure 7.
-
Page 84: Install Openvpn Software On Your Mac Computer
In the local area connection list, find the local area connection with the device name TAP-Windows Adapter. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. -
Page 85: Install Openvpn Software On An Ios Device
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. -
Page 86: Install Openvpn Software On An Android Device
Orbi WiFi System On your iOS device, download and install the OpenVPN Connect app from the Apple app store. On your computer, unzip the configuration files that you downloaded and send the files to your iOS device. Note that when you open the .ovpn file, a list of apps displays. Select the OpenVPN Connect app to open the .ovpn file. - Page 87 Orbi WiFi System For the VPN tunnel to work, the local LAN IP address of the remote cable modem router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home cable modem router or your home network with the OpenVPN software.
-
Page 88: Use Vpn To Access Your Internet Service At Home
Orbi WiFi System Use VPN to Access Your Internet Service at Home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. -
Page 89: Block Vpn Client Internet Access In The Router
Orbi WiFi System Block VPN Client Internet Access in the Router By default, the cable modem router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. -
Page 90: Chapter 9 Troubleshooting
Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information. -
Page 91: Troubleshoot With The Leds
Make sure that the power adapter is securely connected to your cable modem router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the problem persists, contact technical support for help at LEDs Never Turn Off When the cable modem router is turned on, the LEDs light for about 10 seconds and then turn off. -
Page 92: Cannot Log In To The Cable Modem Router
Orbi WiFi System Cannot Log In to the Cable Modem Router If you are unable to log in to the cable modem router from a computer or mobile device on your local network, check the following: Make sure that you are connected to the cable modem router’s wired or WiFi network. •... -
Page 93: Wifi Connectivity
Orbi WiFi System • When entering configuration settings, always click the >Apply button before moving to another page or tab, or your settings are lost. • Click the Refresh or Reload button in the web browser. The changes might be saved, but the old settings might be in the web browser’s cache. -
Page 94: Test The Lan Path To Your Cable Modem Router
Orbi WiFi System Test the LAN Path to Your Cable Modem Router You can ping the cable modem router from your computer to verify that the LAN path to your cable modem router is set up correctly. To ping the cable modem router from a Windows-based computer: From the Windows toolbar, click Start and select Run. - Page 95 Orbi WiFi System • Check to see that the IP address of your cable modem router is listed as the default gateway on your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the cable modem router is listed as the default gateway.
- Page 96 Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...
-
Page 97: Factory Settings
Orbi WiFi System Factory Settings You can return the cable modem router and satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the cable modem router or satellite for at least seven seconds. -
Page 98: Factory Settings For Orbi Satellite Model Rbs20
Orbi WiFi System Table 5. Factory default settings for the cable modem router (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See cable modem router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US RF channel 2.4GHz front and back haul: Auto 5 GHz front haul: Channel 48... -
Page 99: Technical Specifications
Orbi WiFi System Table 6. Factory default settings for the satellite (Continued) Feature Default Setting Firewall Inbound (communications coming Disabled (except traffic on port in from the Internet) 80, the HTTP port) Outbound (communications going Enabled (all) out to the Internet) Source MAC filtering Disabled WiFi... -
Page 100: Technical Specifications For Orbi Router Model Rbs20
Orbi WiFi System Table 7. Cable modem router specifications (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 24 x 8 DOCSIS 3.0 WAN Interface WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. - Page 101 Orbi WiFi System Table 8. Technical specifications for the satellite (Continued) Feature Description Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11...