Cisco GS7000 Installation And Operation Manual page 58

Chapter 5 Customer Support Information
Complete the following steps to fill out the Scientific Atlanta Transmission Networks
repair tag.
1 Complete header information.
RMA Number: Enter the RMA number provided by the Scientific Atlanta
customer service representative. All RMA numbers start with "3" and are
followed by 7 additional digits. An RMA number is required to return
products to Scientific Atlanta.
If you are the technician who is filling out this tag, you may not have the
RMA number. Leave it blank for now. Someone else in your organization,
who has the number, can fill it in later.
Date: Enter the date the unit was removed from service. If this date is
unknown, enter the date you are completing the repair tag.
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