Obtaining Product Support; Support Telephone Numbers - Cisco GS7000 Installation And Operation Manual

Chapter 5 Customer Support Information

Obtaining Product Support

IF...
you have general questions about this product contact your distributor or sales agent for
you have technical questions about this
product
you have customer service questions or need
a return material authorization (RMA)
number

Support Telephone Numbers

This table lists the Technical Support and Customer Service numbers for your area.
Region
North America SciCare™
Europe,
Middle East,
Africa
Japan
Korea
China
(mainland)
All other
Asia-Pacific
countries &
Australia
40
Centers Telephone and Fax Numbers
For Technical Support, call:
Services
Toll-free: 1-800-722-2009
Local: 678-277-1120 (Press 2 at the prompt)
Atlanta, Georgia
United States
For Customer Service or to request an RMA number, call:
Toll-free: 1-800-722-2009
Local: 678-277-1120 (Press 3 at the prompt)
Fax: 770-236-5477
E-mail: customer.service@sciatl.com
Belgium For Technical Support, call:
Telephone: 32-56-445-197 or 32-56-445-155
Fax: 32-56-445-053
For Customer Service or to request an RMA number, call:
Telephone: 32-56-445-133 or 32-56-445-118
Fax: 32-56-445-051
E-mail: elc.service@sciatl.com
Telephone: 81-3-5908-2153 or +81-3-5908-2154
Japan
Fax: 81-3-5908-2155
E-mail: yuri.oguchi@sciatl.com
Telephone: 82-2-3429-8800
Korea
Fax: 82-2-3452-9748
E-mail: kelly.song@sciatl.com
Telephone: 86-21-6485-3205
China
Fax: 86-21-6485-3205
E-mail: xiangyang.shan@sciatl.com
Telephone: 852-2588-4746
Hong Kong
Fax: 852-2588-3139
E-mail: support.apr@sciatl.com
THEN...
product information or refer to product data
sheets on www.cisco.com.
call the nearest Technical Service center or
Scientific Atlanta office.
call the nearest Customer Service center or
Scientific Atlanta office.
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