Cisco Unified Ip Phone 8961, 9951, And 9971 Administration Guide For Cisco Unified Communications Manager - Cisco 9971 Administration Manual

Message
DNS timeout
DNS unknown host
Duplicate IP
Erasing CTL and ITL files
Error update locale

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0

Description
DNS server did not respond.
DNS could not resolve the name of
the TFTP server or Cisco Unified
Communications Manager.
Another device is using the IP
address that is assigned to the phone.
Erasing CTL or ITL file.
One or more localization files could
not be found in the TFTPPath
directory or were not valid. The
locale was not changed.
Cisco Unified IP Phone Status
Possible explanation and action
Network is busy: The errors should
resolve themselves when the network
load reduces.
No network connectivity between the
DNS server and the phone: Verify the
network connections.
DNS server is down: Check
configuration of the DNS server.
Verify that the host names of the
TFTP server or Cisco Unified
Communications Manager are
configured properly in DNS.
Consider using IP addresses rather
than host names
If the phone has a static IP address,
verify that you did not assigned a
duplicate IP address.
If you are using DHCP, check the
DHCP server configuration.
None. This message is informational
only.
For more information about the CTL
and ITL files, see the Cisco Unified
Communications Manager Security
Guide.
From Cisco Unified Operating
System Administration, check that
the following files are located within
subdirectories in the TFTP File
Management:
• Located in subdirectory with
same name as network locale:
◦ tones.xml
• Located in subdirectory with
same name as user locale:
◦ glyphs.xml
◦ dictionary.xml
◦ kate.xml
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