Cisco 9971 Reference Manual

Overview of a Cisco Phone
Model depicted is a 9971
Handset Light Strip
Flashes to indicate an incoming
call, or Solid to indicate new
voice mail message(s).
Programmable Feature
Buttons
Phone Line, Speed Dial, or
Calling Features
Pressing a lie button will
display the Session Buttons,
which will show the Active
Calls for that line.
Contacts Menu
Opens/closes the Contacts menu.
Use to access personal and
corporate directories,.
Applications Button
Use to access call history,
preferences, and phone
information.
Voice Mail
Press to access voice mail
system.
Volume Control
Increase/decrease volume.
Controls handset, headset, and
speakerphone volume (off-hook)
and ringer volume (on-hook).
www.its.ny.gov/telecommunications
9900R (Revised 11/19/2013)
Header Line
Displays date &
tune, Call Line ID
information, and
Phone Status
Headset Mute Speakerphone
On/Off On/Off On/Off
(if equipped)
Cisco
New Call Icon
Press Session
button/touch
Camera
screen icon (if
Turn ring to
capable) to make
Open/Close
a new call
(if equipped)
Transfer Hold
Dial Pad
Allows you to dial phone numbers, enter
letters, and choose menu items (by entering
the item number).
9900
Session Buttons
Each corresponds to an Active
Call or Call Function. Call info and
status icons appear in the Session
Label to the left of the button.
Calls are displayed in order,
oldest (at the top) to newest.
Press an Active Session button to
Answer call, or to return to a held
call.
Press an Idle Session button to
perform call functions, such as to
place a call or view call history.
LEDs on button change to
indicate call status.
Soft Keys
Displays available features and/
or actions. (Pending model,
press button or touch screen.)
Back Button
Returns to previous screen/
menu.
Release/Disconnect
Press to end call or an active
session.
Navigation Pad
Provides 4-way navigation &
"Select" button (round center)
Conference Button