Troubleshooting The Management Subsystem - Cisco SCE 2000 Installation And Configuration Manual

Chapter 8 Troubleshooting

Troubleshooting the Management Subsystem

Check
Problems in the management subsystem could be any of the following:
•
•
•
•
•
When the management link is down and/or a Telnet connection cannot be established, you must open a
Note
CLI session on a local terminal connected to the CON port. This enables you to solve the problem and
then reconnect through the management port.
Table 8-6

Troubleshooting the Management Subsystem

Symptom
Management link down:
Mng LINK LED not lit
•
Status is WARNING
•
(Status LED is flashing
orange)
Management link up:
Mng LINK LED is lit
•
ping to management
•
interface fails
OL-7824-07
Table 8-6 to help isolate a problem in the management subsystem.
Management link is down. (Mng LINK LED not lit--also Status is WARNING)
Management link is up (Mng LINK LED lit) but does not answer ping
Telnet connection cannot be established due to link problems (Mng LINK LED not lit)
Management link is up (Mng LINK LED lit) but Telnet connection cannot be established
Telnet connection established, but terminates automatically
Diagnostic Action
CLI command show
•
interface Mng
ping to management
•
interface fails
CLI commands
show ip route
•
show ip
•
default-gateway
CLI command
show access-lists
Possible Cause
RJ 45 connector is not
connected to the platform or
to the network.
Cable not connected to
configured Mng port.
Cable is broken.
One of the following
configurations may be
wrong:
IP address / subnet mask
•
IP default gateway
•
An ACL may be assigned
that denies entry.
Cisco SCE 2000 4xGBE Installation and Configuration Guide
Troubleshooting Overview
Possible Solution
Reconnect the cable to the Mng
port and to network.
Reconnect the cable to the
appropriate port or reconfigure
active port. Interface Mng {0/1 |
0/2} active-port
Check / Replace the cable.
See Connecting the Management
Interfaces and Performing Initial
System Configuration, page 5-1
Refer to the Setting the "IP
Address and Subnet Mask of the
Management Interface" section in
the Cisco SCE 2000 and SCE 1000
Software Configuration Guide.
See Connecting the Management
Interfaces and Performing Initial
System Configuration, page 5-1
Refer to "Configuring Access
Control Lists (ACLs) " section in
the Cisco SCE 2000 and SCE 1000
Software Configuration Guide.
8-9