Determining The Error Class; Global Error Indicator; Customer Self Service (Css) Indicator - Fujitsu PRIMERGY RX2560 M2 Upgrade And Maintenance Manual

Basic hardware procedures
4.1.2

Determining the error class

The Local Service Concept (LSC) allows you to identify defective server
components. Failure events are assigned to one of two error classes:
– Global Error events that need to be resolved by maintenance personnel
– Customer Self Service (CSS) error events that may be resolved by
operating personnel
Global Error and CSS LEDs (see section
page 549) indicate, if the defective component is a customer replaceable unit or
if maintenance personnel needs to be dispatched to replace the part.
I
The indicators also light up in standby mode and after a server restart
due to a power failure.
4.1.2.1

Global Error indicator

Ê Check the Global Error indicator on the front or connector panel of the
server.
Ê For further diagnostics, proceed as follows:
– Hardware errors:
Check the System Event Log (SEL) as described in section
SEL" on page
– Software / agent related errors:
Check the ServerView System Monitor, available on Windows or Linux
based servers with ServerView agents installed.
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For further information, please refer to the "ServerView System
Monitor" user guide.
4.1.2.2

Customer Self Service (CSS) indicator

Ê Check the CSS indicator on the front panel or connector panel of the server.
Ê For further diagnostics, proceed as follows:
– Hardware errors:
Check the System Event Log (SEL) as described in section
SEL" on page
56
133.
133.
Upgrade and Maintenance Manual
"Connectors and indicators" on
TX2560 M2 / RX2560 M2
"Viewing the
"Viewing the