Toshiba DP120F Service Manual page 665

3.6.4 Communication Error Codes
By referring to the communication error code printed on the communication journal, you can
confirm the contents of the error that occurred during each communication.
Code
Maintenance User
10 10
11 11
12 12
13 13
20 20
22 22
30 30
32 32
33 33
42 42
March 2000 © TOSHIBA TEC
Cause
There was no recording paper or
the Recording paper tray was not
installed during the reception.
A recording paper jam occurred
during the reception.
A document jam occurred.
During the transmission, the Scan-
ner cover or the Top cover was
opened and the transmission
stopped.
A power failure occurred during
the transmission or reception, and
the transmission/reception docu-
ment data was lost.
A file error occurred due to a di-
rectory error.
The [STOP] key was pressed dur-
ing the communication, and the
communication was stopped.
The set number of document
pages did not match the actual
pages transmitted.
The polling password did not
match, or no polling document ex-
isted.
During a memory transmission or
a memory reception, the machine
ran out of image memory. The
machine's image memory was ex-
hausted.
Supply recording paper and insert
the Recording paper tray firmly.
Open the Top cover and remove the
jammed recording paper.
Open the Scanner cover, and re-
move the jammed document, then
try the transmission again.
Attempt the transmission again.
Attempt the transmission or recep-
tion again.
Perform a full memory clear. If the
error recurs, replace the Main PBA.
Attempt the transmission or recep-
tion again.
Check the actual document count.
Check the polling password or
check if there is a polling document
on the remote party's side, and at-
tempt the polling reception again.
Divide the documents into several
trans missions for a memory trans-
mission.
For a memory reception, remove the
cause of the error, then ask the re-
mote party to transmit the document
again.
11-53
Remedy
DP120F/DP125F Troubleshooting