Nur für den internen Gebrauch
2.5.5
Maximum Number of Devices for Special Cases
This thumb rule can be used to calculate the maximum number of terminal devices for specific
configurations. The formula for the calculation is as follows:
First, all resources required for other interfaces (e.g., trunks) are deducted from the maximum
number of points. This value is then divided by the points for a specific terminal device. The
result obtained thus indicates the maximum number of devices of that type.
If all terminal devices have a specific feature (e.g., CTI control), then the points for CTI-con-
trolled devices must be added to the points for the terminal device. The formula for CTI-con-
trolled terminal devices would thus be:
It is also possible to conceive of further tables, e.g., for a system with attendant consoles and
ACD agents. In this case, the points required for the trunks, attendant consoles and ACD
agents must be deducted from the maximum number of points. The formula for the calculation
would thus be:
#Terminal =
A31003-H3590-S100-7-7620, 06/2012
HiPath 3000/5000 V9, Service documentation
Max No. of Points — #Trunks · 22.9· F
#Terminal =
Max No. of Points — #Trunks · 22.9· F
#Terminal =
(Points
Max No. of Points — #Lines · 22.9· F
Ltg
Points
· F
Terminal
Tln
Ltg
+ 1.7)· F
Terminal
Tln
— #VPL · 252· F
Ltg
VPL
Points
· F
Terminal
Tln
System Data
Dynamic Configuration Rules
— #ACD · 59· C
sysdat.fm
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