Panasonic KX-TDA100 Features Manual page 164

1.21 Voice Mail Features
number to the VPS via Follow on ID, allowing callers to leave a message for the extension
user without dialing a mailbox number.
b)
If "Intercept Routing to the VPS Sequence" is set to "AA", the PBX will direct calls
to the AA service of your VPS. Callers will hear the AA greeting ("Enter the extension number
of the desired party.") and can connect themselves to a destination.
c)
If "Intercept Routing to the VPS Sequence" is set to "None", the PBX will direct calls
to whichever service (VM or AA) is assigned to the VM (DTMF) group.
DTMF Commands Sent to the VPS
In order to access the appropriate feature of your VPS (playing or recording messages, playing the OGM
used by the AA service, etc.), the PBX sends preprogrammed DTMF tones which command the VPS.
Assign these DTMF commands through system programming to match the settings of your VPS. If the
settings of the PBX and VPS do not agree, the VPS will not perform as expected.
[Programming Example: DTMF Commands]
Feature
Record a message
Play a message
Switch to VM
Switch to AA
H = Mailbox Number. The appropriate mailbox number will be sent to the VPS in place of the "H".
* The DTMF commands here are the default commands used by the PBX. Program either the PBX or
your VPS so that these settings match. Note, however, that non-Panasonic VPSs may use different
feature names.
[DTMF Commands Sent to the VPS]
VPS Access Method
FWD
Intercept Routing
Transfer (pressing the VM Transfer button and
dialing an extension no.)
Pressing the MESSAGE button or similar
operation
164 Feature Guide
DTMF Command Sent to VPS*
Answer by Mailbox
AA
None
Answer by Mailbox
AA
None
H
H
#6
#8
DTMF Command Sent to VPS*
When VM (DTMF) Group
is in VM Service Mode
H
#8
No command is sent.
H
#8
No command is sent.
H
H
When VM (DTMF) Group
is in AA Service Mode
#6 + H
#8
#6 + H
#8
#6 + H
#6 + H