Panasonic KX-TDA100 Features Manual page 163

Status
FWD to VM Busy Tone
FWD to Extension
Ringback Tone
System Programming
The service mode for each VM (DTMF) group and various DTMF settings must be programmed through
system programming to match the settings of your VPS. If the settings of the PBX and your VPS do not
agree, the VPS will not perform as expected.
1.
Service Mode Assignment
Through system programming, assign a service mode (VM or AA) to each VM (DTMF) group to match
the settings of your VPS.
2.
DTMF Status Signal Assignment
When using AA service, the PBX will communicate with your VPS by sending DTMF tones to indicate
the status of PBX extensions. Assign these DTMF status signals through PBX system programming to
match the settings of your VPS.
3.
DTMF Command Assignment
The PBX also sends DTMF tones to your VPS to command the VPS to play or record messages, or to
switch between VM and AA service modes. Assign these DTMF commands through PBX system
programming to match the settings of your VPS.
4.
Redirecting Calls to the VPS via FWD or Intercept Routing
When a call is redirected to the VPS via FWD or Intercept Routing it will be redirected to either the VM
service or the AA service of your VPS, based on system programming. This allows a caller to, for
example, be connected to an extension via AA service, then be connected to that extension's mailbox
if the extension does not answer.
FWD to the VPS
An extension user can set his or her calls to be forwarded to your VPS. The way in which the VPS
will then handle these calls is determined through system programming.
a)
If "FWD to the VPS Sequence" is set to "Answer by Mailbox", the PBX will direct
forwarded calls to the VM service of your VPS. The PBX will send the extension's mailbox
number to the VPS via Follow on ID, allowing callers to leave a message for the extension
user without dialing a mailbox number.
b)
If "FWD to the VPS Sequence" is set to "AA", the PBX will direct forwarded calls to the AA
service of your VPS. Callers will hear the AA greeting ("Enter the extension number of the
desired party.") and can connect themselves to a destination.
c)
If "FWD to the VPS Sequence" is set to "None", the PBX will direct forwarded calls to
whichever service (VM or AA) is assigned to the VM (DTMF) group.
Intercept Routing to the VPS
CO line calls which are not answered can be programmed to be redirected to your VPS. The way
in which the VPS will then handle these calls is determined through system programming.
a)
If "Intercept Routing to the VPS Sequence" is set to "Answer by Mailbox", the
PBX will direct calls to the VM service of your VPS. The PBX will send the extension's mailbox
The called extension has set FWD to VPS and all ports of the
VPS are busy.
The PBX is calling an extension other than the one dialed,
most likely because the called extension has set its calls to
be forwarded to another extension or because it is a member
of an idle extension hunting group. (→ 1.2.1 Idle Extension
Hunting)
Condition
1.21 Voice Mail Features
Default DTMF
Status Signal
7
8
Feature Guide 163