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Problem: Paper image is clipped or off the edge of paper.
Check:
Zoom printing?
Solution: Use the proper magnification ratio for printing.
Check:
Different paper size used?
Solution: From the AR-PB2 printer driver, select the paper size to be the same as the original
document, and make sure that the printer has the correct paper in the tray selected.
Check:
Different orientation used?
Solution: From the AR-PB2 printer driver, select the orientation to be the same as the original
document, and make sure that the printer has the correct paper orientation in the tray
selected.
Problem: Black pages
Check:
Is color image data printed?
Solution: Color image may be printed in black.
Check:
Are the black and white areas reversed?
Solution: Cancel the negative image printing feature in the printer driver.
Problem: Image loss along edges
Check:
Is the image loss outside the print area?
Solution: Check the print area information. (page 48)
Problem: Printer prints out blank pages.
Check:
Is the print face down?
Solution: Face down or face up can be selected. (page 23)
Problem: Printer prints in reverse order.
Check:
Is reverse order selected in the printer driver?
Solution: Set reverse order with face up delivery. (page 18)
Problem: Printing stops in the middle of the print job.
Check:
Too much paper in the output tray?
Solution: Remove the paper from the output tray.
Check:
Has the paper run out?
Solution: Load paper.
Problem: Paper specified from application is not used.
Check:
Is paper selection of driver "Auto"?
Solution: Ensure that the desired paper is set in a paper tray of the printer and select "Auto" in the
paper selection of the printer driver.
PRINTER TROUBLESHOOTING
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Table of Contents
Troubleshooting
