Nokia 7710 User Manual page 132

• I cannot make or receive calls.
- Check to see if you have the Flight profile selected.
When this profile is active, you cannot make or receive
calls.
- If you can only open Telephone to make emergency
calls, your SIM card is not inserted.
- Check the status of your call barrings and diverts.
Open the Telephone application, press
Tools > Settings
- The device may be busy: data is being sent or
received, or the device is being used as a fax modem.
Wait for data transmission to end, or end the data call.
• The call quality is poor.
- Your location may not allow better call quality. Move
to a location where the radio signal reception is better.
Reception is usually better above ground level,
outdoors and while stationary. Sometimes even
moving the device slightly will improve reception.
• I cannot divert or bar voice or data calls.
- You may have not subscribed to the service in
question, or it may not be supported by the network.
- Make sure that the message centre number and the
number to which you want to divert your calls are not
missing or incorrect.
• I cannot send or receive messages or e-mail.
- You may have not subscribed to the service in
question, or it may not be supported by the network.
- Make sure you have configured the relevant settings.
- The device may be low on memory.
- The number format you use may be invalid.
130
and select
> Call barring... or Call divert....
- The device may be busy: data is being sent or
received, or the device is being used as a fax modem.
Wait for the data transmission to end, or drop the data
call.
• I cannot send multimedia messages.
.
- You may have not subscribed to the service in
question, or it may not be supported by the network.
- Make sure you have configured the relevant settings.
- The device may be low on memory.
- If you get an error message when inserting a media
clip to a message, check that the
setting in Multimedia message settings, General page
is not set to Restricted mode:.
• I cannot end a Bluetooth connection.
- If another device is pairing with your media device
and leaves the connection open without sending any
data, disconnect by deactivating the Bluetooth link
altogether. Open the Control panel application and
select Bluetooth. Clear the
box.
• I cannot find another Bluetooth-enabled device.
- Check that both devices have activated Bluetooth.
- Check that the distance between the two devices is
not over 10 metres or that there are no walls or other
obstructions between the devices.
- Check that the other device is not in "hidden" mode.
• The device is running low on memory.
- Check if you have received a lot of e-mail or you have
saved large images or other items that use a lot of
Multimedia mode
Switch Bluetooth on: check