Canon imagePRESS P400 Service Manual page 82

If the user can print the Configuration page from the printer touch panel but cannot print a job from a computer on the network,
request that the site administrator do the following:
• Check all printer components of the network, including cables, connectors, terminators, network adapter boards, and network
drivers.
• Activate the network and use it to communicate with other printers.
• Confirm that the applicable network settings in Setup (such as AppleTalk zone, IP address, subnet mask, and gateway
address) match the settings used in the network.
NOTE:
EPS file generation is not completely standardized among applications. Some users may encounter problems while printing certain
EPS files.
■ What to do if "Reach Idle" does not apply
If the imagePRESS Server does not reach Idle state within 30 minutes of startup, check the following:
Prior condition
1. Hardware
The following connections and power checks have been completed.
1. Connection of Cable type
• Power Cable
• Printer interface cable
• Cross-ethernet cable
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5. TROUBLESHOOTING