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8
Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to
Nokia EM5400 IP Security Platform appliance installations.
For information about how to reinstall Nokia IPSO on to your appliance, see
Chapter 7, "Using the Nokia IPSO Boot Manager."
General Troubleshooting Information
The information in this section relates to problems you might encounter
during the Nokia EM5400 appliance installation.
Appliance Not Receiving Power
Problem Power cord is not properly plugged in.
Solution Check cord. Make sure it is properly seated at both ends.
Problem Power supply not providing power.
Solution Check power source. If no power is present at the source, take
appropriate action such as inserting a new fuse or resetting circuit breaker.
Unable to Log In to the Console Port—No Error Message
Two laptop computers (using terminal emulation programs) or terminals
should be able to communicate back to back in the same way that the terminal
Nokia EM5400 IP Security Platform (IP260 and IP265 Appliances) Installation Guide
EM5400 IP Security Platform includes IP260, IP265, 50i, 50s Appliances
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