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6
Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to Check Point IP150
appliance installations.
For information about how to reinstall Check Point IPSO on to your appliance, see the Boot
Manager Reference Guide for the version of Check Point IPSO that you are using.
General Troubleshooting Information
The information in this section relates to problems you might encounter during the Check Point
IP150 appliance installation.
Appliance Not Receiving Power
Problem Power cord is not properly plugged in.
Solution Check cord. Make sure it is properly seated at both ends.
Problem Power supply not providing power.
Solution Check power source. If no power is present at the source, take appropriate action
such as inserting a new fuse or resetting circuit breaker.
Unable to Log In to the Console Port—No Error Message
Two laptop computers (using terminal emulation programs) or terminals should be able to
communicate back to back in the same way that the terminal communicates with the IP150
appliance. If this is not possible with your laptop computer or terminal, the problem is with the
terminal or cable and not with the appliance.
Problem No console connection to the IP150 appliance.
Solution For information about how to create a console connection, see
console"
Check Point IP150 Security Platform Installation Guide
on page 26.
"To connect to the
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