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Paper does not feed properly
Cause
The paper guides are not set
correctly.
The paper source setting may
not be correct.
There may be no paper in the
cassettes.
The size of loaded paper
differs from the control panel
setting.
Too many sheets may be
loaded in the MP tray or paper
cassettes.
If paper does not feed from the
optional
500-Sheet/1000-Sheet Paper
Cassette Unit, the unit may not
be installed properly.
Problems When Using Options
To confirm your options are installed correctly, print a status
sheet. See "Printing a Status Sheet" on page 267 for details.
What to do
Make sure that the paper guides in all
the paper cassettes are set in the correct
paper size positions.
Make sure that you have selected the
correct paper source in your
application.
Load paper.
Make sure that the correct paper size is
set in the control panel's Paper Source
and MP Tray Size settings.
Make sure that you have not tried to
load too many sheets of paper. For the
maximum paper capacity for each
paper source, see "MP tray" on page 35.
For instructions on installing the unit,
see "500-Sheet/1000-Sheet Paper
Cassette Unit" on page 183.
Troubleshooting
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