Nokia IP30 User Manual page 126

5
Troubleshooting
I cannot play a certain network game. What should I do?
I have forgotten my password. What should I do?
Reset the IP30 to factory defaults using the Reset button as detailed
in "Resetting theIP30 to factory defaults." Note that this will erase
all your settings.
I purchased IP30 Tele or IP30 Satellite, but I only seem to have
IP30 Firewall functionality. What should I do?
Your have not installed your product key. See Installing Your
Product Key.
I cannot connect to a VPN site using IP30 Satellite or IP30 Tele.
What should I do?
Check whether there is a problem with your VPN client:
Do one of the following:
1. If you are using IP30 Tele, add the demo Check Point VPN
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Your Ethernet card may be faulty or incorrectly configured.
Try replacing your Ethernet card.
Turn the IP30 security to Low and try again.
If the game still does not work, set the computer you wish to
play from to be the DMZ server.
When you have finished playing the game make sure to clear
the DMZ setting otherwise your security might be
compromised.
site, using the procedure "Adding and Editing VPN Sites using
IP30 Tele," as follows:
a. In the VPN Gateway Address dialog box, enter
207.40.230.20 in the VPN Gateway field.
b. In the VPN Network Configuration dialog box, select
Download Configuration.
IP30