Huawei SUN2000-2KTL-L1 User Manual page 90

SUN2000-(2KTL-5KTL)-L1
User Manual
Alarm ID Alarm
Name
2065 Upgrade
Failed or
Version
Mismatch
Monitorin
61440
g Unit
Faulty
2067 Faulty
Power
Collector
Issue 01 (2020-04-17)
Alarm Possible Causes
Severity
Minor The upgrade does not complete
normally.
Cause ID = 1–4, 7
 1. The software and
hardware of the main
controller do not match.

2: The main and auxiliary
controller software versions
do not match.
 3: The monitoring and
power controller software
versions do not match.
 4: The upgrade fails.
 7: The optimizer upgrade
fails.
Minor Cause ID = 1
 The flash memory is
insufficient.

The flash memory has bad
sectors.
Major Cause ID = 1
The power meter is
disconnected.
Copyright © Huawei Technologies Co., Ltd.
8 System Maintenance
Troubleshooting
1. Perform an upgrade again.
2. If the upgrade fails for multiple
times, contact your dealer or
Huawei technical support.
Turn off the AC output switch and
DC input switch, and then turn them
on after 5 minutes. If the fault
persists, replace the monitoring
board or contact your dealer Huawei
technical support.
1. Check that the configured power
meter model is the same as the
actual model.
2. Check that the communications
parameters for the power meter
are the same as the SUN2000
RS485 configurations.
3. Check whether the power meter is
powered on and whether the
RS485 communications cable is
connected.
84