Samsung IPX-S300B System Description page 106

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
Phone Usage by Type Statistics
 Internal Outgoing Usage: Counts outgoing calls were attempted between internal
users
 Internal Incoming Usage: Counts incoming calls were attempted between internal
users
 Outbound Usage: Counts internal users attempted to call external users.
 Inbound Usage: Counts incoming calls were attempted for internal users.
 Total Usage: This shows the statistical information for all calls.

Phone Registration by Type Statistics
 To Reg: Counts state change from unregistration to registration
 To Unreg: Counts state change from registration to unregistration
 Registration Average: Averages state is registration.

ACD Group Statistics
 System Summary: All system-wide ACD calls.
 Group Summary: All calls for the ACD group.
 Overflow: Overflow occurred for ACD group.

ACD Agent Statistics
 Summary: all agents' calls.
 Utilization: all agents' level of contribution.
 Activity: all agents' activities.
Resources

CPU statistics
Shows statistics for system CPU.

Memory statistics
Shows statistics for system memory.
System Alarm Statistics
Shows statistics for system alarms, failures and status.
Emergency Call History Statistics
Shows statistics on emergency call history.
© SAMSUNG Electronics Co., Ltd.
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