Service Parts Availability - Canon imagePRESS C800 Service Manual

Canon
D.

Service Parts Availability

Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
for such parts. Canon USA will provide service parts for the key units,
assemblies and consumables to cover the entire machine function, and this is
designed to avoid potential machine downtime for the customer. Various
shipment options
•
Next Flight Out (NFO)
•
UPS (Ground, Next Day, Early AM)
•
Pickup (Rush, Spot)
Table 50 – Parts Order Center Days and Hours of Operation
Days of Operation
Monday – Friday
Monday – Friday
Saturday – Sunday
All National Holidays
55 Shipment options are subject to change
56 Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts
Order Center (canonparts@cusa.canon.com) for more information.
Canon imagePRESS C800/C700 Service Guide
Revision 2
55
currently offered include:
Hours of Operation
9:00 AM – 7:00 PM
Eastern Standard
Time
7:00 PM – 9:00 AM
56
Eastern Standard
Time
56
24 Hours
Canon imagePRESS C800/C700 Service Guide
Parts Order Center
Canon Parts Order
Center
24 / 7
Call Center
Telephone Number
866-481-2569
800-263-9271
October 2014
Page 88