Remote Operator's Software Kit; Device Configuration Management - Canon imagePRESS C800 Service Manual

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3. Remote Operator's Software Kit

The Remote Operator's Software Kit provides alternative access for end-
users with mobility or dexterity impairments. This software emulates the
imagePRESS C800/C800 control panel and hard keys on a computer
screen, thereby allowing end-users to operate all system functions–
including copy, print, fax, scan, and send–from a network connected
computer.
Service technicians and helpdesk applications can use the Remote
Operator's Software Kit for remote management, troubleshooting, and
support, including access to the device service mode. Additionally as a
training tool, the Remote Operator's Software Kit can be used to
demonstrate device features to end-users.
Notes:
•
Canon USA recommends that when performing operations using the
Remote Operator Software Kit with end-users that the procedure to
enter service mode not be shown to the end-user. Access to the
Service Mode by the end-user could allow for changes that may
cause the device to alter normal operation resulting in additional
Service calls.
•
The Remote Operator's Software Kit is a standard feature for the
imagePRESS C800/C700 with the imagePRESS Printer Kit or the
imagePRESS Server attached.
H. Device Configuration Management
The Device Configuration Manager (DCM) is a standard feature of the
imagePRESS C800/C700 series. The DCM can reduce the installation time
for new or replacement imagePRESS C800/C700 devices by exporting the
user mode and service mode settings of a current imagePRESS C800/C700
device for import to a new or replacement device.
The settings can be exported from the current devices using Remote UI,
Device Information Delivery Function or via the service mode to USB memory
media.
The settings can be imported to a new or replacement device using the
Remote UI, or from USB memory media via the service mode.
Refer to the imagePRESS C800/C700 Service Manual for details.
The Device Migration Navigator is an application that can help the service
technician select the best migration tool (Remote UI, USB Memory Media) for
device settings based on the source device, destination device, and settings
to transfer. The Device Migration Manager delivers a printable report that will
show the service technician the tool(s) to use, the migration procedure as well
migration limitations. The Device Migration Navigator is available at no charge
from the Canon eSupport Center Website
Canon imagePRESS C800/C700 Service Guide
Revision 2
Canon imagePRESS C800/C700 Service Guide
Download Center.
October 2014
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