Voice Mail Dpt (Digital) Integration - Panasonic KX-TDA100 Features Manual

1.21.3 Voice Mail DPT (Digital) Integration

Description
A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be
connected to this PBX in a tightly integrated fashion.
DPT (Digital) Integration features can be used when the VPS is connected through DPT ports
of the PBX.
Feature Explanation
1.
Automatic Configuration—Quick Setup
The PBX informs the VPS of its extension numbers and the floating extension numbers
of the incoming call distribution groups so that the VPS can create mailboxes with this
data automatically.
2.
FWD to a Mailbox of the VPS
If an extension user sets FWD to the VPS, incoming calls are forwarded to the VPS. The
PBX sends a mailbox number of the forwarding extension to the VPS. Therefore the caller
can leave a message in the mailbox of the extension without knowing the mailbox
number.
3.
Intercept Routing to a Mailbox of the VPS
If an extension user sets Intercept Routing to the VPS, the intercepted trunk calls will be
redirected to the VPS. If the Intercept to Mailbox setting is enabled through system
programming, the PBX sends the mailbox number of the intercepted extension to the
VPS. Therefore the caller can leave a message in the mailbox of the extension without
knowing the mailbox number.
4.
Transferring to a Mailbox of the VPS
An extension user can transfer a call to a mailbox of the VPS so that caller can leave a
message in the mailbox of the desired extension. The extension user should use the
Voice Mail (VM) Transfer button, when transferring a call to the mailbox of the VPS. When
the extension user presses this button and enters the desired extension number, the PBX
will transfer the call to the VM group and dial the mailbox number of the desired extension
number with the required command (after the VPS answers the call). Therefore the caller
can leave a message without knowing the mailbox number.
5.
Listening to a Recorded Message (Direct Mailbox Access)
If the VPS receives a message, the VPS will set the Message Waiting feature (e.g.,
turning on the MESSAGE button light) on the corresponding telephone as notification.
Thereby, the VPS notifies the extension user that there is a message waiting in his
mailbox. When the MESSAGE button light turns on, pressing the button allows the
extension user to play back the messages stored in his mailbox without dialling such as
a mailbox.
When the extension user dials an extension number of the VM (DPT) extension port or
the floating extension number of the VM (DPT) group from his extension, he can listen to
the messages stored in his mailbox without dialling his mailbox number (Direct Mailbox
Access). It is possible to disable this feature by COS programming on the VPS.
6.
VPS Trunk Service & Automatic Time Mode Notification for Incoming Call
Multiple tenants can share a single VPS; each tenant does not require a dedicated VPS
port. If the destination of the incoming trunk call is a VM (DPT) group, the PBX sends the
VPS trunk group number (message number) and time mode (day/lunch/break/night) of
the tenant assigned for the call to the VPS. Therefore the VPS can send the assigned
message (company greeting) to the caller. Corresponding VPS trunk group number and
1.21 Voice Mail Features
Feature Guide 191