What Can I Do If Water Entered My Phone - Huawei P8 GRA-UL00 Faqs

P8 Smartphone FAQs
If the problem persists, back up important data and restore your phone to its factory settings.

21.28 What can I do if water entered my phone?

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21.29 Are there any risks if I reformat my phone?
After reformatting your phone, there may be deterioration in performance and some features
might not work properly. As third-party firmware is not adequately tested and may not be
compatible with your phone, your phone may be vulnerable to viruses.
Reformatting your phone can have unexpected consequences, exercise caution. If your phone
can't work properly and can't be restored, you are at your own risk.
Huawei authorized service centers can handle software and hardware faults resulted from
reformatting, but charges will apply.
21.30 How do I prevent personal data from being leaked
from my phone?
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21.31 How do I set privacy protection?
On the dialer screen, open the options menu and touch Privacy protection. Enable the privacy
protection according to the onscreen instructions. Set the owner password and visitor
password. Select the contacts, albums, and apps that need privacy protection.
Issue 01 (2015/03)
If your phone got wet, do not attempt to turn it on or off. If your phone uses a removable
battery, remove it immediately.
Wipe any water from the phone and then place it in a highly water-absorbent
environment, such as active carbon, rice, desiccant, for 48 hours.
Once your phone is dry, try powering it on. If the phone turns on but some features are
not working (for example, the keyboard does not light up or the touchscreen does not
respond), it could be due to a hardware fault. Contact Huawei customer service or take
your phone and purchase invoice to a service center for inspection.
If your phone comes into contact with liquids such as coffee, coke, milk, or salt water, take it to a service
center as soon as possible.
If your phone is equipped with Phone Manager, open Phone Manager and touch
Permission manager. Prohibit certain apps from accessing personal data according to
the onscreen instructions.
Some third-party apps may allow personal data on your phone to be leaked or deleted.
You can download security apps for your phone which will scan the device and remove
third-party Malware. This helps keep your personal data safe.
Your personal data is at risk when you use Wi-Fi hotspots in locations such as shopping
centers, hotels, restaurants and cafes. Take care when connecting to such hotspots.
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