Huawei P8 GRA-UL00 Faqs page 41

P8 Smartphone FAQs
1.39 Why does the network speed become slow after my
phone is connected to a Wi-Fi hotspot?
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1.40 Why does the Wi-Fi speed become slow after I
connect my phone to a Bluetooth headset or a speaker?
Both Bluetooth and the Wi-Fi work at 2.4 GHz frequency. Therefore, interference is generated
between them. You can remain one connection at a time. If you need to use the Wi-Fi to
transmit heavy traffic, for example, viewing an online video, you can disable Bluetooth.
1.41 Why is the MAC address of the Wi-Fi network
unavailable?
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1.42 Why is the data service disabled after I turn off Wi-Fi?
Go to Settings > Mobile networks > Mobile data switch reminder and select Ask whether
to resume mobile data.
1.43 After I set my phone to disconnect from the Wi-Fi
network after the screen turns off, why is it connected to
the XX network after the screen turns on?
Optimization measures are designed to help the phone save power when the screen turns off.
You can set the phone to never disconnect from the Wi-Fi network during sleep.
2015/03
Check whether other devices are using the network at the same time, for example, using
Huawei MediaQ to watch TV or using the laptop to download movies. If yes, properly
arrange the network resources.
Test the Wi-Fi rate using the Speedtest software.
Use your phone near the router. Otherwise, the retransmission of lost packets decreases
the network speed.
Do not touch the top part of the phone, especially the Wi-Fi antenna part near the volume
buttons.
Make sure your phone's protection cover is made of plastics or leather instead of metal,
because the metallic protection cover blocks your phone's antenna signals.
The MAC address is available when Wi-Fi is enabled. If Wi-Fi is disabled, the MAC
address is unavailable. Turn on Wi-Fi and the MAC address is displayed.
If the MAC address is still unavailable when you turn on Wi-Fi, reset your phone.
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