Why Is My Charger Overheated When Charging My Phone - Huawei P8 GRA-UL00 Faqs

P8 Smartphone FAQs
Touch and hold the Recent button and swipe on the applications not in use to close them or
touch the brush icon to close them.
4. Close background programs that consume data traffic.
Go to Phone Manager > Data traffic management > Traffic use ranking and deselect the
mobile data check boxes of the programs that are used only with Wi-Fi.
5. Uninstall unwanted power-intensive applications.
Go to Settings > Privacy & security > Location access and check for power-intensive
applications. Uninstall the unwanted applications if any and go to Huawei App Center and
search for similar applications to download.
6. Close third-party applications that are running in the background. You can also back up
important data and restore your phone to its factory settings.
Make sure your phone is in an area with good reception. Your phone consumes more power
when the signal is not strong enough.
15.17 Why is my charger overheated when charging my
phone?
The temperature rise of a charger is around 30 degrees, which means that the charger temperature will not exceed 55 degrees
under room temperature. Therefore, it is normal that you feel the charger is overheated, especially if you are
temperature-sensitive.
If you are not assured, take your charger to a service outlet for check.
If the customer requires specific statistics, explain the standards in detail (the hotline personnel shall not directly describe the
statistics to the customer):
Based on the EN 60950-1, the maximum temperature for metal is 60 degrees, glass 70 degrees,
and plastics 85 degrees for short-term contact; the maximum temperature for metal is 55
degrees, glass 65 degrees, and plastics 75 degrees for long-term contact.
15.18 Why does my phone generate heat when charging?
This is a common phenomenon. It is recommended that you do not use your phone while it is charging.
Do not place your phone on your bed or other places with good heat preservation, because the
heat generated by charging cannot be dissipated, leading to your phone's overheating. Place
your phone at a place with good heat dissipation when charging.
To improve user experience, your phone is provided with a large-capacity battery and a 2 A
charger, which shortens the charging time but increases the generated heat. However, there are
no safety risks when your phone generates heat while it is charging. If you sense obvious heat
generated by your phone while charging, restore your phone to its factory settings or update
your phone to its latest version.
Issue 01 (2015/03) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
15 Battery, charging, and power consumption
67