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Huawei P8 GRA-UL00 Faqs

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P8 Smartphone FAQs
(GRA-L09/GRA-UL00)
Author
LMT Team
Date
2015/03
HUAWEI TECHNOLOGIES CO., LTD.

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  • Page 1 P8 Smartphone FAQs (GRA-L09/GRA-UL00) Author LMT Team Date 2015/03 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...
  • Page 3 Version Changed by Change Description Date V1.0 Fu Jing (employee ID: Completed the first draft. 2015-04-16 wx00276575) Liu Qiang (employee ID: 00163818) Zhang Ning (employee ID: 00256055) 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 4: Table Of Contents

    1.30 Why does the Wi-Fi device list display the same hotspot information without refreshing? ........12 1.31 Why is the confirmation button unavailable after I enter the Wi-Fi connection password? ........12 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 5 1.67 How can I find my phone using my B2? ........................21 1.68 Why can't I hear the voice in WeChat when my B2 is connected? ................21 2 Skytone............................22 2.1 Does my phone support Skytone?..........................22 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 6 4.31 Why does the photo become vague after I zoom in? ....................31 4.32 Why is my phone severely overheated after I take photos or shoot videos for a certain time period? ..... 31 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 7 4.72 What photo formats and sizes does my phone support? ................... 39 4.73 How do I switch between shooting modes? ......................40 4.74 Why does my gallery display only the photos I have taken? ..................40 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 8 4.113 How do I achieve good photos using Silky water mode of Light painting? ............48 4.114 Why are the track lines thick on photos taken in Light graffiti mode in a dark room? ........... 48 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 9 4.151 How do I use my camera to scan a QR code? ......................58 4.152 What are the special functions of Perfect selfie? ....................59 4.153 What can I do if my face isn't thinner using Perfect selfie? ..................59 2015/03 Huawei Proprietary and Confidential viii Copyright © Huawei Technologies Co., Ltd.
  • Page 10 5.6 What can I do if the calling function with the screen turned off doesn't work when my phone is equipped with a SIM card? ....................................73 5.7 Why does my phone automatically make a call even if I didn't input my voice? ............73 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 11 5.45 Why isn't a new contact in the Contacts although the Dialer screen shows that the contact is successfully created? ......................................81 5.46 Why doesn't my phone prompt for the specific card of the incoming calls? ............81 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 12 5.87 Why can't I select the SIM card for making calls?....................88 5.88 Why does my phone end a call if I press the power button during the call? ............. 88 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 13 8.8 Is the GPS function charged? ............................96 8.9 How can I enable GPS? .............................. 97 8.10 What is GPS? ................................97 8.11 How can I strengthen the GPS signals? ........................97 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 14 9.34 Why are there no indications on two card trays? ....................105 9.35 Does my phone support the micro-SIM card? ......................105 10 Messaging and email ......................106 2015/03 Huawei Proprietary and Confidential xiii Copyright © Huawei Technologies Co., Ltd.
  • Page 15 11.4 Why does the signal strength become poor when I place my phone on metallic objects or use a cover made of metal? ......................................1 11.5 Does my phone support the GSM 850 MHz network while it is roaming in other countries?........2 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 16 11.43 What is 4G?................................10 11.44 Why does the 4G phone consume more traffic than the 3G phone? ............... 10 11.45 How can I use the 4G service? ..........................10 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 17 12.32 Why doesn't my phone screen turn off after I cover my palm on it? ..............21 12.33 How do I quickly wake up the screen? ........................21 12.34 Can I operate my phone using wet hands? ......................21 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 18 13.1 How do I quickly enable Huawei Music? ......................... 23 13.2 What can I do if I can't find English words in my words in Huawei Swype? ............23 13.3 Why aren't there shortcut number buttons on the keyboard of Huawei Swype? ............23 13.4 Does the Text-to-Voice function support Chinese? ....................
  • Page 19 13.77 How do I disable the news function on the home screen? ..................43 13.78 What is NewsFeed? ..............................43 13.79 Why can't the home screen circularly slided? ......................44 2015/03 Huawei Proprietary and Confidential xviii Copyright © Huawei Technologies Co., Ltd.
  • Page 20 13.118 Why does my phone automatically make a call? ....................54 13.119 Why are the suspend icons disordered after I restart my phone? ................54 13.120 How can I hide the apps such as WeChat? ......................54 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 21 15.15 Will the indicator respond when my phone's battery level is less than 10%? ............66 15.16 What can I do if my phone's standby time is short? ....................66 15.17 Why is my charger overheated when charging my phone? ..................67 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 22 15.29 Why can't I charge my phone after I connect it to a computer? ................70 15.30 Can I use a Huawei charger in other countries? ...................... 70 15.31 Can I use a charger of other brands to charge my phone? ..................70 15.32 Will my battery's lifespan be affected if I play my phone while charging it? ............
  • Page 23 16.2.23 Can my phone freely switch over among 4G, 3G, and 2G networks? ..............77 16.2.24 Why are the icons re-arranged after I unlock the screen? ..................78 16.2.25 Can I use Huawei Health app without a wrist band? ................... 78 16.2.26 What is Myfitnesspal?............................78 16.2.27 Why is the FM radio interrupted by the camera? ....................
  • Page 24 16.3.21 How do I search for an app on my phone? ......................82 16.3.22 How do I cancel the update notifications of Huawei App Center? ..............82 16.3.23 How do I move the installed apps to the microSD card? ..................82 16.3.24 How do I close the suspend window pushed by the app? ..................
  • Page 25 21.30 How do I prevent personal data from being leaked from my phone? ..............98 21.31 How do I set privacy protection? ..........................98 21.32 How do I subscribe the favorite magazine unlock style? ..................99 2015/03 Huawei Proprietary and Confidential xxiv Copyright © Huawei Technologies Co., Ltd.
  • Page 26 21.46 Speech awareness ..............................103 21.46.1 What is speech awareness? ..........................103 21.46.2 Do all Huawei phones support the speech awareness function? ................ 103 21.46.3 How do I use the speech awareness function? ....................103 21.46.4 What are differences between standard wakeup keywords and customized wakeup keywords? ...... 103 21.46.5 Why can I wake up my phone while my friend can't? ..................
  • Page 27 22.1 Basic specifications of products in different standards ................... 108 22.2 List of pre-installed apps............................108 22.3 Bluetooth compatibility list ............................ 108 22.4 microSD card compatibility list ..........................109 22.5 Memory partition ..............................110 2015/03 Huawei Proprietary and Confidential xxvi Copyright © Huawei Technologies Co., Ltd.

  • Page 28: What Can I Do If The Bluetooth Headset, Bluetooth Car Kit, Or The Speaker Fails To Be Searched Or Connected

    Reset the Bluetooth device and your phone, and reconnect your phone to the Bluetooth device. Refer to the usage of Bluetooth devices provided on the Huawei official website or forum. If the problem persists, connect a phone of another brand to the Bluetooth device. Check whether the connection is normal and record the model of the Bluetooth device (for the Bluetooth car kit, check whether it needs to be installed in advance).

  • Page 29: What Can I Do If The Voice Call Made Using The Bluetooth Headset Is Not Clear

    To play the navigation sound, you need to enable the voice channel on the Bluetooth car kit. Press the Resources button on the Bluetooth car kit and check whether you can hear the navigation sound. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 30: Does My Phone Support The Automatic Call Answering Function Using The Bluetooth Headset

    1.7 Does my phone support Bluetooth 4.0 BLE? The Android 4.3 and later versions support Bluetooth 4.0 BLE. Huawei series phones and Huawei Honor series phones use Android 4.3 and later versions. Therefore, these phones support the Bluetooth 4.0 BLE.

  • Page 31: Why Is The Connection To The Wi-Fi Network Interrupted

    In the displayed dialog box, select the Show advanced options check box. Under IP settings, touch the drop-down list box, and choose Static. Then, enter the IP address and domain name. Enter the password, and touch Connect. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 32 From the displayed option menu, choose Modify network. In the displayed dialog box, select the Show advanced options check box. Under IP settings, touch the drop-down list box, and choose Static. Then, enter the IP address and domain name. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 33 To continue the download task, perform the following steps: Go to Settings > Wireless & networks > Wi-Fi. Then touch Advanced settings > Keep Wi-Fi on during sleep. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 34 P8 Smartphone FAQs 2 Skytone Select Keep WLAN on during sleep Touch Always. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 35 Check whether other devices are transmitting massive data traffic, for example, using Huawei MediaQ to watch TV or using the laptop to download movies. If yes, properly arrange the network resources. Use the Speedtest or similar software to test the Wi-Fi rate.
  • Page 36 1.21 Why can't the Bluetooth car kit work after it is connected to my phone? Go to Settings > Bluetooth. In the available devices list, check whether the Bluetooth headset has been connected to your phone. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 37 1.22 When I flick down from the status bar and touch the Wi-Fi icon, why is Wi-Fi enabled slowly? Certain Huawei phones support 2.4 GHz and 5 GHz frequency bands. The scanning duration of these phones is longer than that of other phones. Therefore, the connection takes a relative long period of time.
  • Page 38 The Wi-Fi configurations for phones vary by countries. You are suggested to use a local SIM card and register with the local network. (The specific country name is recorded for software modification). 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 39 If no protective measure is taken, check the number of connected users on the router. You can modify the Wi-Fi password of the router to filter other unauthorized users. Restart your phone or the router. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 40 Internet or whether other phones can successfully access the Internet. Set the Wi-Fi channel to channel 11 to avoid interference from other devices. If the problem persists, restart your phone or restore the device serving as the hotspot. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 41 Wi-Fi hotspot? Check whether other devices are using the network at the same time, for example, using Huawei MediaQ to watch TV or using the laptop to download movies. If yes, properly arrange the network resources.
  • Page 42 1.47 What protocols are used by Bluetooth functions? The protocols used by various Bluetooth functions of Huawei phones are as follows: HFP (making calls), HSP (making calls), A2DP (playing music), AVRCP (controlling music...
  • Page 43 Upgrade your phone to the latest firmware version. Search the reference solution on the Internet. If the problem persists, provide the information such as headset model, application scenario, and software version to Huawei after-sales service hotline. 2015/03 Huawei Proprietary and Confidential...
  • Page 44 After the B2 is powered on, the Bluetooth icon in the left upper corner of the screen blinks, indicating that the phone is available for paired connection. Enable the Bluetooth function on the phone and select HUAWEI B2-XXX in the Bluetooth list.
  • Page 45 Bluetooth icon on the screen; when the icon starts blinking, enable the Bluetooth on the phone and select HUAWEI B2-XXX in the Bluetooth list of the second phone. (Note: At this time, the B2 is disconnected from the first phone. You can select HUAWEI B2-XXX in the Bluetooth list of the first phone.
  • Page 46 You can wear the headset to start the conversation. Rejecting the call: Press and hold the side button to reject the incoming call. Ending the call: Press the side button. 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 47 If the distance between the B2 and your phone is beyond this range, unlocking failure occurs with a large probability. Within this range, if the 2015/03 Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 48 You can locate your phone using the wrist band on the condition that your wrist band and the phone are successfully connected and the Huawei Wear app is running. Press and hold the side button on the wrist band for 3s to enter the menu screen.
  • Page 49 P8 Smartphone FAQs 2 Skytone Skytone 2.1 Does my phone support Skytone? Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 50 3.2 What can I do if my phone mistakenly identifies the leather case and turns off the screen? Use the leather case provided by Huawei only. The Hall sensor installed on your phone is capable of identifying the opening and closing of the leather case. However, this function can only work properly for the leather case provided by Huawei.
  • Page 51 Note that the touchscreen may be not sensitive to your operations. It is recommended that you use the officially customized leather case that can be purchased from Huawei's official website. 3.6 How do I switch to the clock style? Touch and hold on the clock screen and flick up or down to choose a desired clock style.
  • Page 52 4.6 Why can't the headset provided with iPhone 4 work properly for my phone? Apple headsets are not compatible with your phone. Use the headset provided with your phone or other compatible headset. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 53 In this case, you may have to reinsert the headset. It is recommended that you use the headset produced by Huawei. 2. If you are using a headset produced by Huawei, make sure you have properly inserted the headset.
  • Page 54 Huawei may not be compatible with your phone (resulting in microphone short circuit). It is recommended that you use the headset produced by Huawei. If you are using the headset produced by Huawei and the headset is faulty, take it to a maintenance outlet for check.
  • Page 55 Check whether any applications that can be used to view photos are installed on your phone, because they may keep the sharing function of a certain application always on. Touch Settings > Manage apps > Menu > Reset app preferences to restore to the default settings. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 56 This is a caused by third-party applications. When the music focus is taken from the third-party music player or applications by other applications, no pause control is made. To solve this, update the third-party music player's version. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 57 If the object is close to you, it is normal that it takes longer for your phone to focus from the distant area to the object. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 58 Yes, but you can only modify the several pre-installed watermark images by swiping left and right on the screen. You can edit the watermark texts but cannot change the watermark orientation. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 59 When the camera is turned off, it focuses at an infinite distance. After you turn on the camera, it will wait until the viewfinder becomes stable to start focusing. This process takes 2 to 3 seconds. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 60 To avoid this, you can try staring at lights for a while to shrink your pupils Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 61 The external microSD card may not have sufficient storage space and the photos may be automatically saved to the pre-installed microSD card. 4.48 Why doesn't beauty mode work for burst shots? Your phone does not support beauty mode for burst shots. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 62 4.53 What can I do if I can't use the flash? 1. Set the flash mode to mandatory . The flash will always turn on when you are taking a photo or shooting a video. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 63 5. Check that scanning software is disabled. Otherwise, the flash cannot be used. If the problem persists, contact Huawei technical support or take your phone to an authorized Huawei service center. 4.54 Why are the photos blurred? 1.
  • Page 64 The image optimization time will be shortened in the future. It is recommended that you update your phone to the latest version. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 65 When the save location is your phone's internal storage, you can touch Files > Local > Internal storage > DCIM > Camera to view your photos and videos. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 66 4.72 What photo formats and sizes does my phone support? The image format of your phone is JPG by default. The size of an image depends on the current image resolution and shooting mode. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 67 4. Your phone's available memory is insufficient. 5. The CPU usage is high. 6. Too many applications are running concurrently. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 68 Open Gallery, touch a photo to view it, and touch the menu icon then Settings. Then you can use the first option to set whether photos always rotate or change with the system settings. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 69 P8 Smartphone FAQs 4 Camera, music, and video Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 70 4.83 Why can't I search for lyrics after I enable online lyrics? When you are using Huawei Music to play songs, the default slogan will be displayed if no lyrics are found. 4.84 Why is my phone's front camera deviated? The assembly deviation of your camera complies with the industrial standards.
  • Page 71 On the viewfinder, choose a watermark with texts and touch the dotted-line text box to modify the texts. 4.96 How do I turn off flash? On the viewfinder, touch the flash icon to switching between different flash modes. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 72 4.103 How do I view all photos in timeline mode? Switch to list mode and move photos from other folders to the phone photos folder, then you can view all photos in timeline mode. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 73 Stars are small and not bright, so the exposure may a long time. The final captured star track is obtained by multiple photos of long exposure. You have to wait for long exposure to finish before you can refresh the preview or stop shooting. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 74 To shoot your partner, you can set a flash time. When the flash is about to turn on, ask your partner to stay unmoved, then you can get a photo of the graffiti and your partner. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 75 Star track mode of Light painting? Stars move very slowly. Generally you need to wait for 5 minutes to see a short arc track. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 76 1. After you enable Director Mode, you can create a group and set your phone as the host phone to let other photos to connect to your phone. 2. Phones that are not Huawei P8 can only be the guest phones. On a phone that is not Huawei P8, enable Director Mode, join the group, and connect to the host phone.
  • Page 77 P8 Smartphone FAQs 4 Camera, music, and video Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 78 4 Camera, music, and video 4.118 Where can I obtain Director Mode? 1. You can download it from Huawei App Center. 2. You can share it from your phone to a guest phone. 4.119 What can I do if the screen freezes when I am using...
  • Page 79 P8 Smartphone FAQs 4 Camera, music, and video Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 80 4.123 How to I remove a guest phone from the current group? Touch and hold the screen of the guest phone on your phone's screen, and touch OK from the displayed dialog box. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 81 4.126 Why can't other phones create groups in Director Mode? Only Huawei phones can create groups in Director Mode. However, we are considering adding such a feature to other new phones. 4.127 Why does my phone generate heat after I use Director Mode for a while? Much power will be consumed when you are recording videos and transmitting data using Wi-Fi in Director Mode.
  • Page 82 4.135 Why are the faces seem red on the photos taken using Perfect selfie? It is designed this way. Faces seem red instead of white using Perfect selfie. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 83 Such a camera does not have as many restrictions as a phone, so it can realize a 3-axis or even 5-axis stabilization effect with a wider compensation range. Therefore, a better compensation effect is guaranteed. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 84 HDR to perform multi-frame integration in the sequence from short exposure time to long exposure time. If you stop shooting early, only the first few frames with short exposure time are integrated, resulting in dark photos. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 85 4.151 How do I use my camera to scan a QR code? Aim your camera on the QR code and your camera will automatically scan the QR code entrance. Touch to view details about the QR code. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 86 In Music, touch Local songs and the screen will display the Upgrade song quality panel. Touch Free upgrade. Then you can log in to the Huawei account and update all the songs to the highest quality available in the library.
  • Page 87 Adobe Flash Player is not supported. So if the video file is in flash format, the browser cannot parse it. It is recommended that you download a third-party browser to watch flash videos. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 88 Perfect selfie. Follow the onscreen instructions to set your personal beautification parameters. You can also access the settings screen of the camera to enable Perfect selfie and set your personal beautification parameters. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 89 There are four modes available in Light painting. Only Silky water can be used in the daytime. The other three modes can only be used at night or in dark environments. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 90 4.170 How do I customize the shooting parameters of Super night mode? On the viewfinder, touch > Super night. Then touch Auto to set the parameters for ISO and exposure. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 91 4.172 How do I hide all photos? In Gallery, the Hide albums function can also hide other folders than the phone photos and videos folders. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 92 4.173 What can I do if albums can't be displayed in coordinate format? Check that GPS tag is enabled. To enable GPS tag, on the viewfinder, touch then Settings. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 93 P8 Smartphone FAQs 4 Camera, music, and video Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 94 4.176 What are Object recognition? When you are taking a photo of an object, you can use Object recognition to search for related information about that object from the Internet. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 95 4.180 How do I use Smart headset control to play music? 1. Touch Settings. 2. Under All, touch More under Smart assistance, and then touch Smart headset control to turn it on. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 96 P8 Smartphone FAQs 4 Camera, music, and video Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 97 Yes. 4.182 Can I use Smart headset control to control other music players? No. Smart headset control is only applicable to Huawei Music. 4.183 Why do sounds come out from only one side at the bottom of my phone? Your phone is provided with only one speaker, which is located on the left of the bottom of your phone (with holes).
  • Page 98 4.184 Why isn't OIS supported when I am recording a video? Your phone does not support OIS for video recordings. However, we will consider adding this function in later versions. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 99 5.4 Why is the call failed if I speak a contact with some content in English when the screen is turned off? At present, this function is not supported and it will be improved in later versions. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 100 5.9 Why can't I make phone calls when my phone receives 3G signals? Your phone can only make phone calls in GSM networks. (3G networks are unstable.) Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 101: Phone Call

    After you clear this notification, it will not be displayed again. A new notification will be displayed only if you receive a new voice mail. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 102 Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 103 According to general conventions, you can slide to the left to answer a call or slide to the right to end a call. However, on Huawei phones, you need to touch the button in the middle and slide it towards the green button (answer button).
  • Page 104 Settings, your phone ringtone decreases after you pick up your phone. To prevent the phone ringtone from decreasing when calls come in, disable Pick up to reduce ring volume. If the problem persists, take your phone to an authorized Huawei service center to check whether your phone has a quality issue.
  • Page 105 Try playing other loud songs, such as Huawei Tune, to check whether the volume of the song itself is small. If the problem persists, take your phone to an authorized Huawei service center.
  • Page 106 Check the receiver's volume in a normal environment. If the problem persists, take your phone to an authorized Huawei service center to check whether your phone has a quality issue. 5.34 Why do I hear noise when I play music using the...
  • Page 107 5.42 How do I switch between calls or merge two calls to have a conference call? If you are taking two calls simultaneously on your phone, you have the options shown in the following figure. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 108 To enable this function, perform the following steps: Touch the Dialer icon on the main screen. On the Dialer screen, touch the menu icon then Call settings, and select Quick calling. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 109 5.52 How do I delete call logs? On the Dialer screen, touch the menu icon then Delete call log. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 110: Storage Device

    SIM card? Go to the contacts list, touch Import/Export > Export > Export to Card 1 > Phone (Huawei Cloud+sync off) in the menu. Follow the instructions to export contacts from your phone to the SIM card. Then, insert the SIM card to another phone. Go to the contacts list, touch Import/Export >...
  • Page 111 On the contact screen, touch the search bar and enter the contact name or the first letter of the contact name in Pinyin. For example, to find contact Huazai, enter Huazai or hz in the search bar. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 112 The phone of the peer party may not have signals temporarily or enables the call silence function. You can release the call and then call again. Hardware faults such as the receiver also can cause this problem. Contact Huawei technical support or take your phone to an authorized Huawei service center.
  • Page 113 Then, the contact is deleted from the contact list. You can also select Remove from favorites. The contact disappears from the favorite list but still exists in the contact list. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 114 (determined by the Bluetooth headsets). When you hear the prompt tone, you can speak the contact name to make calls. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 115 Settings > All > Accessibility > Power button ends call to disable this function. 5.89 Why does my phone vibrate when I answer a call? This is a friendly reminder for call connection. Temporarily you cannot set this function. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 116 In the call log above the keypad, touch the i icon at the right part of the missed call. In the displayed interface, touch the arrowhead in the upper right corner. Then, you can view all detailed information about the missed call, including the time and number of ringtone. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 117 USB flash drive is copied to the root directory of the pre-installed microSD card, and then the normal update process using the microSD card starts. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 118 (the thickness is about 0.1 mm), and therefore you can use this microSD card normally. Format the microSD card on your phone (with the help of Huawei technical support engineers).
  • Page 119 P8 Smartphone FAQs 6 Storage and file management The compatibility of Huawei phones with the microSD cards will be improved in new versions. 6.11 Why can't I perform USB debugging? Go to Settings > About phone. Tap the build number for seven times in rapid succession to enter the developer mode.

  • Page 120: Remove The Microsd Card

    6.21 After I access the gallery with a keyboard connected, why can't I view the specific album using the Down button? The albums are created using Android's original OpenGL, and they are not controls. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 121 P8 Smartphone FAQs 7 Smart IR Smart IR 7.1 Does my phone support the Smart IR function? Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 122 Remove your microSD card. Your phone is running Android 5.0 and the third-party map application may not have the write right to your microSD card, so this application can't load map data to your microSD card. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 123: Status Bar

    Satellite System and how do I check whether the BeiDou Navigation Satellite System is running? Only Huawei Honor 6 Plus and the products released in 2015 support the BeiDou Navigation Satellite System. You can install the GPS Test software on your phone and check the satellite search result.
  • Page 124 GPS module. Then, the positioning background calculates the coordinates in the electronic map and marks the positioned object on the map, which visually shows the current geographical location of the phone. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 125 > Rights > Access location info. Then, prohibit the corresponding application to access the location information. The figures are for your reference only. The actual screens may vary. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 126 If the problem persists, the card tray may be damaged or other problems exist. You are suggested to make a detection on your phone at the maintenance center. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 127 The phone surface evenness at delivery is compliant with the quality control standards of the industry. If the unevenness is obvious, take your phone to an authorized Huawei service center and check whether there is a quality issue. 9.6 Why doesn't the SIM card slot have a spring? The structure of the SIM card tray adopts the ultra-thin design, and the card holder is in a leverage structure.
  • Page 128 (the gap in the industry standard is 0.3 mm, and the gap between the SIM card tray and the decorations is 0.2 mm according to Huawei phone standard). Due to a certain error in assembly, zero gap can't be achieved. Take your phone to an authorized Huawei service center and check whether there is a quality issue.
  • Page 129 A certain gap is designed to be reserved to provide a good button feel. The gap is 0.2 mm for Huawei phones. Check whether your phone's functions and button feel are normal. If not, take your phone to an authorized Huawei service center for inspection.
  • Page 130 9.20 Why can't I take out the microSD card inserted in the SIM card tray? Vertically insert Huawei delivery-attached eject tool into the hold on the card tray and push harder to push the card tray out. Then, remove the card tray from the phone (for details, see the User Guide or the guidance video on Youku).
  • Page 131 9.28 What are the specifications for cards placed in the upper and lower card trays? The card specifications vary with phone models. For details, see the User Guide or Huawei website. GRA-UL00: upper card tray (card 2): microSD card or nano-SIM card (4FF); lower card tray (card 1): Nano-SIM card (4FF) GRA-L09: upper card tray (card 2): microSD card;...
  • Page 132 The card holder inside the card tray also indicates the card insertion information. 9.35 Does my phone support the micro-SIM card? Your phone supports only standard Nano-SIM card instead of cut Nano-SIM card or micro-SIM card. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 133: Messaging And Email

    Go to Messaging > Menu > Settings > Advanced. Enable Delivery reports. Press and hold the multimedia message and touch View report in the displayed menu. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 134 If you encounter this problem, contact your company's email server administrator to check whether the device quantity exceeds the limits. If yes, request the administrator to delete certain history bound devices. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 135 To send a large image, use WeChat or Email instead. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 136 Go to Messaging > Menu > Settings > General > Tone. Check whether you have set a tone for messages. The figures are for your reference only. The actual screens may vary. Check whether you have enabled the do-not-disturb function. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 137: How Many Text Messages Can Be Saved On My Phone

    One conversation can save 500 text messages or multimedia messages. On the messaging screen, touch the menu icon then Settings. Touch Delete old messages > Text message limit to set a limit. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 138 Touch POP3 to configure the incoming server settings. Touch Next to configure the outgoing server settings. Touch Next and configure the email receiving settings, such as the inbox refresh frequency. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 139 10.21 Why can't I change the ringtone and vibration settings of my email? Your phone may have been set to silent mode. Set your phone back to ring mode. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 140 Go to Messaging > Menu > General > Tone. Then, set the ringtone for messages. The figures are for your reference only. The actual screens may vary. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 141 Go to Settings > Sound > Volume. Drag the slider under Ringtone & notifications to adjust the volume. 10.27 How can I add a message signature? On the messaging screen, touch the menu icon then Settings, and enable Attach signature. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 142: Forwarding A Message

    10.28 How do I hide the sender information when forwarding a message? On the messaging screen, touch the menu icon then Settings, and disable Show sender when forwarding. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 143: Multimedia Message

    Messaging, select MMS vCard and then send the multimedia message by following the onscreen instructions. 10.30 How can I block harassment messages? Go to Messaging > Harassment filter. Add the specific contact to the blacklist and touch Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 144 Go to Settings > Accounts > Email. Select the email account to be deleted and touch Remove account. 10.32 How can I view the contacts on the blacklist? Go to Messaging > Harassment filter. Touch the information to view. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 145 On the messaging screen, touch the menu icon. Touch Tone and then select a tone. When you change Default notification tone in the system settings, the message ringtone is not changed accordingly. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 146 The figures are for your reference only. The actual screens may vary. When you change Default notification tone in the system settings, the message ringtone is not changed accordingly. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 147: Network Access And Data Sharing

    The RF antenna is installed in the bottom of your phone. When you place your phone on metallic objects, the antenna is close to the metal, Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 148: Does My Phone Support The Gsm 850 Mhz Network While It Is Roaming In Other Countries

    SIM card. 11.8 Why is the signal unstable? Make sure your SIM card is a 4G card, the 4G service is enabled, and 4G data plan is valid. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 149: Why Is There No Signal Suddenly

    The figures are for your reference only. The actual screens may vary. To set the hotspot name and encryption mode, go to Set up Wi-Fi hotspot. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 150: Static Ip To Connect To Wi-Fi

    TDD-LTE and FDD-LTE both belong to LTE, which is the name given by the 3GPP for the next generation of telecommunication standards. 11.14 Does my phone support SIM card hot swapping? Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 151: Why Can't I Delete The Data Usage Record For The Current Date

    For some phone models, you can set to not recover the mobile data connection by default. You can go to Settings > More > Mobile networks > Mobile data switch reminder and select Do not resume mobile data. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 152: Why Can't I Connect My Phone Using An Otg Cable

    MAC address and add it to the wireless network's access list. Go to Settings and select About phone > Status to view the phone's MAC address. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 153: How Can I Tell Whether The Phone Is Connecting To The Internet Using Mobile Data Or Wi-Fi Network

    Wi-Fi hotspot and access the Internet free of charge using your data plan. It is best not to enable this feature if you only have a limited data plan. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 154: Address

    Use an OTG cable to connect your phone to a USB storage device. Open the Local tab in Files and select USB. You can now transfer files between your phone and the USB storage device. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 155: Why Is The Network Speed Slow When I Use The Wi-Fi Connection

    The data transmission speed of the 4G network is much higher than that of the 3G network. The traffic consumption depends on the user data usage instead of the networks. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 156: Why Can't I Access The 4G Network

    You need to sign the contract for using the 4G service. You need to obtain a 4G SIM card. You need to have a phone supporting the 4G network. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 157: Why Is The Usage Calibration Message Of Phone Manager Incorrect Or Is The Calibration Failed

    Roaming+ function can search for an available roaming network within the shortest period of time. 11.51 Where can I learn the Roaming+ description? Go to Settings > Wireless & networks > More > Link+-Roaming+ to learn the specific description. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 158: Screen And Display

    Certain apps occupy more phone resources and therefore cause certain problems. Certain apps may contain viruses that consume more service charges or traffic. You are suggested to download apps from Huawei App Center. If the problem persists after you uninstall the related apps, back up the data in your phone and restore the factory settings.

  • Page 159: Why Does My Phone Automatically Open Apps Or Display Screens When I Am Using The Phone While It Is Charging

    If the screen has experienced external shocks, the internal LCD may be damaged, which causes abnormal screen brightness or color. Contact Huawei technical support or take your phone to an authorized Huawei service center.

  • Page 160: Why Do Ripples Appear On My Screen When I Press It Hard

    If water has entered your phone, you can't simply return your phone. The non-warranty maintenance is recommended. If no water has entered your phone, take your phone to an authorized Huawei service center. 12.11 Why does my screen look a little yellow? Go to Settings >...

  • Page 161: Why Does My Phone Have A Light Leakage Problem When The Screen Is Turned Off

    12.12 Why does my phone have a light leakage problem when the screen is turned off? If the screen is whitish when it is turned off, it is normal. Huawei phones (Honor 6 Plus/P8) use the cutting-edge JDI screens which pass strict quality tests before delivery. This phenomenon is normal and does not affect the phone functions.

  • Page 162: Why Are There Black Margins On The Upper And Lower Edges Of The Screen Or The Edges Darker

    12.15 Why is the screen of my phone a little red, unclear, or blurry? Huawei phones (Honor 6 Plus or P8) use a special type of screens that have better contrast and color gamut effects. Huawei phones use the Negative LCD screens. Compared with the general LCD screens, the Negative LCD screens feature darker dark state, brighter maximum brightness, and brighter bright state.

  • Page 163: Why Doesn't The Screen Automatically Rotate

    Your phone's tilt sensor may fail to work if certain system files are deleted. Back up important data and restore your phone to its factory settings or update your phone. Go to the Huawei Downloads Page and download the software update package. Refer to the update guide in the package before completing the update.

  • Page 164: Why Is The Touchscreen Slow Or Unresponsive During Normal Use

    To purchase a USB OTG cable, contact your device vendor. Your phone will be updated and restored to its factory settings. If your phone can't be updated, contact Huawei technical support or take your phone to an authorized Huawei service center.

  • Page 165: How Do I Cancel The Screen Unlock Password

    The figures are for your reference only. The actual screens may vary. If the problem persists, contact Huawei technical support or take your phone to an authorized Huawei service center. 12.23 How do I cancel the screen unlock password? For EMUI 3.1:...

  • Page 166: How Do I Capture A Screenshot

    The figures are for your reference only. The actual screens may vary. 12.29 How do I exit the simple home screen? Flick left and right on the screen. Touch Standard home to exit the simple home screen. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 167: How Do I Display The Navigation Bar

    12.35 How do I switch back to the home screen in preview mode? Pinch two or three fingers together to switch the current screen to the home screen in preview mode. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 168: When Does My Phone Display The Interactive Screensaver

    12.36 When does my phone display the interactive screensaver? If this function is enabled, your phone plays the selected screensaver images when it enters sleep mode during charging. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 169: System Settings

    13.2 What can I do if I can't find English words in my words in Huawei Swype? Check whether the default language of Huawei Swype is English, because English letters can be displayed only when the input language is set to English.

  • Page 170: How Do I Change The System Language

    13 System settings 13.5 How do I change the system language? Huawei phones support 47 languages such as Chinese Simplified, Chinese Traditional, English, Japanese, and Korean. To change the system language: On the home screen, go to Settings > System > Language &...

  • Page 171: Why Can't I Unlock My Screen When I Flick Upwards Or Downwards On The Lock Screen

    The figures are for your reference only. The actual screens may vary. 13.13 How do I exit Developer options? On the home screen, go to Settings > Manage apps > All > Settings >Clear cache. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 172: How Do I Hide Apps, Such As Wechat, In Visitor Mode

    Go to Settings > Security > Privacy protection > Set passwords. Then, select the apps to be hidden in visitor mode, for example, WeChat or Weibo. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 173 P8 Smartphone FAQs 13 System settings The figures are for your reference only. The actual screens may vary. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 174: What Can I Do If My Phone Automatically Sends Messages In The Background To Query The Data Usage

    13.17 Can I clear the data usage record? 13.18 How do I set the remaining battery level to be displayed in percentage? Go to Settings > Battery > and touch Remaining battery percentage. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 175: How Do I Set The Text To Speech Function

    If the unlock pattern is set to Pattern, PIN, or Password, when you press the power button during phone calls, the screen is locked and turns on or off, but no screen locking sound is generated. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 176: Why Are The Folder Icons Disordered

    According to the widget design for the EMUI platform, after the mesh is changed, the icons are re-arranged. The excessive apps are placed in a folder, and excessive widgets are deleted. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 177: Why Are Certain Icons Disappeared Or Overlapped

    Go to Settings > Devices > Sound > Call ringtone & vibration, and select an audio file you want. To enable or disable vibration for incoming calls and messages: Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 178: How Do I Set A Screen Unlock Pin

    PIN or drawing the unlock pattern. 13.36 How do I add and remove an alarm? On the home screen, go to Clock. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 179: How Do I Set The Weather App

    Show CPU usage: Show current CPU usage. Force GPU rendering: Use 2D hardware acceleration in apps. Animation scale: Control the animation scale. Background process limit: Limit the number of background processes. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 180: How Do I Free Up Internal Storage Space

    Safe mode is displayed in the lower left corner of the screen. To disable safe mode, restart your phone. 13.43 Does my phone support HDMI? 13.44 Does my phone support TV-out? 13.45 Does my phone support OTG? Yes. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 181: Can I Use Other Power Adapters Than The Provided One To Charge My Phone

    13.48 How do I use the multi-screen function? I. For devices supporting the Mirror (Huawei proprietary protocol used for connecting to Huawei MediaQ device) and DLNA protocols (multimedia box), the Wi-Fi network is required.

  • Page 182: Does My Phone Support Power-On/Off Tone? If Yes, How Do I Turn Off The Power-On/Off Tone

    When ultra power saving mode is enabled, the shortcut switches in the notification panel are hidden. On the home screen in ultra power saving mode, touch Exit. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 183: Which System Sounds Can Be Configured On My Phone

    You can have nine home screens at most. Touch to return to the home screen. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 184: How Do I Display The Birthday In The Calendar

    13.63 How do I enable One-hand UI mode? On the Settings screen, touch One-hand UI to enable this mode. Only certain large-screen phones support this function. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 185: Why Can't I Use Gloves Mode

    13.64 Why can't I use gloves mode? On the Settings screen, enable Gloves mode. After gloves mode is enabled, if you can't use your phone, change a thinner glove. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 186: Ends

    13.71 Can I change the positions of the suspend buttons? You can drag the suspend buttons and move them along the left and right edges of the screen. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 187: Can I Change The Positions Of Each Key In The Suspend Buttons

    Then, you can disable the corner marks for certain apps or all apps. For example, if you do not want your phone to display the corner marks, disable the Settings option. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 188: Can The App Icons On The Home Screen Automatically Align With Each Other

    On the home screen, press and hold a blank area (without icons), touch Home settings, and touch Auto-align. If you delete an app, another app automatically fills in its position. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 189: How Do I Disable The News Function On The Home Screen

    The app icon is located on the leftmost screen and is not displayed if you disable it. To enable this function, on the home screen, press and hold a blank area (without icons), touch Home screen settings and enable NewsFeed. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 190: Why Can't The Home Screen Circularly Slided

    Screen lock style. 13.84 How do I set my phone to display the network speed? Go to Settings > All > Display, and enable Display network speed. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 191: How Do I Hide The Navigation Bar After Enabling The Touchplus Function

    13.85 How do I hide the navigation bar after enabling the Touchplus function? Go to Settings > All > Smart assistance > Touchplus, and enable Film navigation keys. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 192: Why Is The Screen Zoomed Out And Isn't The Content Displayed In Full Screen

    When you flick left and right in the navigation bar area, you can trigger the One-hand UI function. To disable the One-hand UI function, go to Settings > All > Smart assistance > One-hand UI, and disable One-hand layout. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 193 P8 Smartphone FAQs 13 System settings The figures are for your reference only. The actual screens may vary. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 194: Why Does My Phone Often Display Touch-Disable

    When you enable the One-hand UI function and use the small screen mode, your phone does not support automatic rotation. 13.92 Why is there no ringtone for the alarm? Check the volume. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 195: How Do I Hide/Display The Service Provider Name In The Status Bar

    To disable the One-hand UI function, go to Settings > All > Smart assistance > One-hand UI, and disable One-hand layout. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 196: Why Is The Voice Assistant Automatically Activated And Why Does It Prompt For Inputting The Speech Awareness Instruction Again

    The figures are for your reference only. The actual screens may vary. 13.102 Does my phone support the Smartcare function? Yes. 13.103 How do I set Touch-disable? Touch Settings. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 197: How Do I Tell Whether My Phone Is Authentic

    Make sure you have properly inserted the 4G card in the 4G card tray. Make sure your 4G card has sufficient 4G traffic quota. Make sure your location is covered by the 4G network. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 198: How Do I View All Reminders Of The Smartcare

    To enable the birthday reminder in the Smartcare, perform the following steps: On the Settings screen, touch Smartcare. Enable Smartcare, and enable Birthday in Event categories. Create the birthday record in the contact information. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 199: Can The Smartcare Function Remind Me Of The Weather Change

    13.114 Can the Smartcare send conference reminders? Yes. The Smartcare can send conference reminders 10 min in advance according to the received conference notification messages or emails. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 200: How Do I Set The Status Bar Not To Display Notifications

    After you restart your phone, the suspend icons resume to the default positions instead of the positions that you set. 13.120 How can I hide the apps such as WeChat? The privacy protection function allows you to hide apps in visitor mode. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 201: What Is The Touchplus Function

    The Touchplus function is a special screen protective film with navigation buttons developed by Huawei. When your phone uses this screen protective film, there are certain touch areas in the upper and lower parts of the screen, where you can perform shortcut functions.

  • Page 202: System Software

    14.2 Why does my phone run slowly when the battery level is low? When your phone's battery level is less than 10%, to preserve the battery life, your phone's performance will be restricted. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 203: Why Does The Game App Run Slowly

    Try the game app using another phone. If the game app also runs slowly, this problem is caused by the game app instead of your phone. Check whether your phone is hot. According to Huawei specific heat protection design, your phone's performance is limited to provide comfortable touch feeling and to protect the phone.

  • Page 204: Why Is The App Loaded Slowly

    This issue is caused by poor app performance. The app does not have a welcome page. You can update the app to the latest version. (If the issue persists, provide detailed information such as app name and version to Huawei technical support engineers.) 14.7 Why can't I disable the traffic monitoring function?

  • Page 205: Smart Cover

    Google account, and then use the backup function. Generally, the data that needs to be backed up on the cloud includes contacts, Wi-Fi password, and browser labels. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 206: Why Does My Phone Often Prompt "Xx App Restricted From Accessing Location Info

    Disable the function of displaying the notifications. To enable the notifications, open Phone Manager, flick to the second screen and go to Permission manager > Settings > Permission restriction history. Enable the notifications. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 207: Battery, Charging, And Power Consumption

    Video players differ in power consumption due to different codecs. It is recommended that you use a hardware codec with low power consumption. The pre-installed gallery and video Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 208: What Can I Do If My Phone Generates Heat When I Browse Web Pages

    Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 209: What Can I Do If My Phone Generates Excessive Heat

    Automatic brightness. You can also flick down from the status bar and drag the brightness bar to adjust the screen brightness. 10. Close power-intensive applications that are running in the background. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 210: Does My Phone Generate Heat Due To Its Poor Quality

    Two pieces of graphite are provided to assist your phone's heat dissipation. The heat dissipation architecture is carefully designed and tested to bring you the optimal experience. Your phone is also equipped with the Huawei dedicated power saving technology and overheat protection for the circuits.

  • Page 211: Why Does It Take A Long Time To Charge My Phone

    15.12 Why does it take a long time to charge my phone when it is generating excessive heat? Your phone is provided with the Huawei's unique overheat protection. When your phone is overheated, it will limit the charging circuit. You can close some applications such as video and games, or power off your phone.

  • Page 212: Why Does My Phone Sometimes Repeatedly Restart After It Is Connected To A Charger And Powered On

    Use this method based on your actual situations. The screen consumes relatively much power, so this method can help reduce the power consumption of the screen. 3. Close unwanted background applications. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 213: Why Is My Charger Overheated When Charging My Phone

    5. Uninstall unwanted power-intensive applications. Go to Settings > Privacy & security > Location access and check for power-intensive applications. Uninstall the unwanted applications if any and go to Huawei App Center and search for similar applications to download. 6. Close third-party applications that are running in the background. You can also back up important data and restore your phone to its factory settings.

  • Page 214: Why Does My Charger Emit High-Frequency Noise In A Quiet Environment

    Restart your phone or back up important data and restore your phone to its factory settings. If the problem persists, replace the battery if it is removable. If the battery is non-removable, contact an authorized Huawei service center. 15.22 What can I do if my phone fails to be charged? ...

  • Page 215: How Do I Preserve My Phone's Battery

    Charge the battery from time to time, which can increase its lifespan. Do not wait until the battery level becomes low.  When the battery is fully charged, disconnect it from the charger. Otherwise, the battery and charger may be damaged. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 216: How Long Does It Take To Fully Charge My Phone

    15.30 Can I use a Huawei charger in other countries? Huawei chargers have certain requirements in terms of the input voltage, generally 100–240 V and 50–60 Hz. For details, see the instructions on the charger label. If the voltage in the country or region you are currently in is within that range, you can use the charger without a transformer.

  • Page 217: Managing Apps

    16.1.4 Why can't I install a downloaded app on my phone? Your phone supports apps developed using JAVA. To install .jar or .jad apps, you must install a JAVA simulator, such as Jbed.apk or GZL-signed-Jbed.apk. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 218: Why Does The System Prompt For Installation Failure When I Install A Downloaded App

    If the new apps apply for the permissions customized by other apps and the signatures are different, the system prompts for repeated permissions and exits the Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 219: Card

    P8 Smartphone FAQs 16 Managing apps installation. Huawei will try to promote the app developers to rectify the design to avoid security risks. 16.1.13 Why is a third-party app still running after I close all the apps at the touch of a button? Go to Settings >...

  • Page 220: System Apps

    Your phone's receiver (speaker or Bluetooth headset) will display a voice message indicating that the voice detection has ended and no valid voice input has been detected. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 221: Why Can't I Use The Voice Input Command "Turn On Wi-Fi

    16.2.6 How do I disable the App Center update notifications? Go to Settings > Notification manager. Disable the notifications for Huawei App Center. 16.2.7 Why can't I connect to the App Center? This issue may be caused by improper route settings by the service provider or network connection.

  • Page 222: Call

    16.2.17 Why does my phone automatically delete some notification messages? The third-party management or security apps can automatically delete messages under certain circumstances. You can uninstall such apps to address this issue. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 223: Sim Card

    3G network to a 2G network. Then, the data services can resume. The network icon disappears when the network is switching. Voice calls will not be affected when you switch networks. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 224: Why Are The Icons Re-Arranged After I Unlock The Screen

    Check whether the re-arrangement by shaking the phone function or visitor mode is enabled. 16.2.25 Can I use Huawei Health app without a wrist band? Huawei Health app supports step calculation using your phone instead of other accessories such as wrist band. However, if you use the sleep monitoring and sedentary reminder functions, you need a wrist band.

  • Page 225: Why Can I Read The Multimedia Messages Only In Slide Mode

    Open your browser and touch the menu button. From the displayed option menu, choose Settings. Touch Privacy & security then Clear cache or Clear history to clear the cache or web browsing history. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 226: Can I Log In To The Online Bank Account Using The Browser On My Phone

    Go to Power saving > Settings > History of power-intensive apps. Select the corresponding apps. 16.3.12 How do I set the push notifications of the apps? On the Settings screen, touch Notification manager. Touch Allow or restrict. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 227: How Do I Use A Third-Party Input Method

    There are a lot of threats to your phones at any time, for example, hackers, viruses, and malicious fee deduction apps. Huawei Phone Manager is completely integrated with the EMUI system and defends insecure code from the bottom layer. It can perfectly protect your phone.

  • Page 228: How Do I Search For An App On My Phone

    Ignore updates. 16.3.23 How do I move the installed apps to the microSD card? On the Huawei App Center screen, go to TOOLS > Move apps. Touch Move apps to SD card next to the app. 16.3.24 How do I close the suspend window pushed by the app? On Phone Manager screen, touch Manage notifications.

  • Page 229: Nfc And Payment

    SIM card or microSD card under the battery cover. Therefore, try to place this part of your phone near the POS machines when you make payment. The figures are for your reference only. The actual screens may vary. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 230: Why Does The Pos Machine Prompt For Payment Failure Although The Payment Has Been Successfully Made

    The figures are for your reference only. The actual screens may vary. Make sure you have sufficient balance in your account. If the problem persists, take your phone to an authorized Huawei service center. 17.4 Why does the POS machine prompt for payment...

  • Page 231: How Do I Switch Over The Cards If I Have Activated Multiple Bank Cards

    You can touch the screen at this time to transfer the file to the peer phone. After the file transfer is started, you can separate two phones. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 232: Backup, Restoration, And Update

    Your phone may fail to be powered on because of no or few battery power. Charge your phone before the update. Connect your phone to a charger during the update to ensure sufficient battery power. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 233: Why Does The Online Update Fail

    18.5 What can I do if the system update notification is still available after my phone has just been updated? Make sure you phone is connected to a mobile or Wi-Fi network after the update. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 234: Why Does My Phone Display The Parsing Or Installation Package Verification Failure Message After The Update Package Installation Fails

    You can back up your contacts, messages, calendar events, and applications. 18.11 Why can't I enable the backup or restore function? You need to log in to the Google account before you enable these functions. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 235: What Data Will Be Erased If I Restore My Phone To Its Factory Settings

    OTA update notification is pushed to your phone in batches. If your phone does not receive any OTA update notification for a long time, you can visit Huawei's official software download website to download the latest update package. For details about how to perform the OTA update, see the instructions in the update package.

  • Page 236: How Do I Permanently Delete All The Files On My Phone

    18.19 How do I set my phone to automatically check and perform updates? Go to Settings and touch Auto update > Menu > Update settings. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 237: Fingerprint Identification

    P8 Smartphone FAQs 19 Fingerprint identification Fingerprint identification 19.1 Does my phone support fingerprint identification? Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 238: Dual Systems

    P8 Smartphone FAQs 20 Dual systems Dual systems 20.1 Does my phone support dual systems? Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 239: Others

    I have encountered? Restart your phone and restore the factory settings. If the issue persists, provide the corresponding information to Huawei technical support engineers. The issue will be solved in updated versions. 21.3 How do I download the User Guide of my phone? Download the User Guide corresponding to the phone model from Huawei official website http://consumer.huawei.com/cn/support/manuals/index.htm.

  • Page 240: How Do I Know Whether My Phone Has Been Rooted

    "$", your phone has not been rooted. If the output is ended with "#", your phone has been rooted. If you can't perform this operation, take your phone to an authorized Huawei service center. 21.8 Does automatic time synchronization consume data traffic? No.

  • Page 241: How Are My Phone Rom And Ram Allocated

    21.18 Why does the calculator still rotate after I set my phone's screen orientation? Your phone's screen orientation does not affect the calculator. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 242: Why Does My Phone Still Display English After I Set The System Language To Chinese Simplified

    Keep inserting the headset connector into the headset jack until you hear a click sound. After you have fully inserted the headset connector, check whether your headset functions properly. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 243: Does My Phone Support The Three-Button Line Control Headset

    However, your phone does not support the line control function of certain headsets, for example, Apple headset. To have better audio and line control operation experience, you are suggested to use Huawei original headset. 21.25 How do I obtain bootloader unlock permissions? Visit Request unlock code to request an official unlock code.

  • Page 244: What Can I Do If Water Entered My Phone

    (for example, the keyboard does not light up or the touchscreen does not respond), it could be due to a hardware fault. Contact Huawei customer service or take your phone and purchase invoice to a service center for inspection.

  • Page 245: How Do I Subscribe The Favorite Magazine Unlock Style

    21.37 Can my phone display multiple windows on the screen at the same time? On the Settings screen, enable Suspend button. Touch to rapidly open the suspend windows of calendar, message, Notes, or calculator. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 246: How Do I Rapidly Align The Icons On The Home Screen

    21.43 Will the alarm go off when my phone is powered off? Yes. When the alarm is enabled, your phone automatically powers on and turns on the alarm. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 247: Can I Use A Nano-Sim Card Equipped With A Card Holder As A Standard Micro-Sim Card

    21.45 Smart screenshot 21.45.1 What is smart screenshot? Smart screenshot is a brand-new touch technology jointly developed by Huawei and Qeexo. This technology can distinguish the touch operations by fingers or knuckles. Your phone adopts this technology. You can double-touch any screen using your knuckles to achieve instant screenshot, which greatly improves the screenshot efficiency.

  • Page 248: How Do I Disable Smart Screenshot

    21.45.11 How do I edit the screen partially captured using the smart screenshot function? After you partially capture a screen, you can touch to edit the picture: Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 249: Speech Awareness

    21.46.4 What are differences between standard wakeup keywords and customized wakeup keywords? Standard wakeup keywords "Hello, E" and "Okay, EMY" are specially optimized by Huawei. These wakeup keywords have a high success wakeup rate. You are recommended to use these standard wakeup keywords.

  • Page 250: Why Can I Wake Up My Phone While My Friend Can't

    After you say the wakeup keywords, stop for a while and then say the instruction. If your phone does not identify the instruction, wait until your phone prompts you to input the voice instruction again. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 251: Why Is The Success Rate Of Finding My Phone Using Voice Instruction Too Low

    This function appreciably increases the power consumption if it is always enabled. It does not cause obvious impacts on your daily use. Therefore, you can enable it. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 252: Why Does My Phone Prompt "Voice Instruction Failed To Be Identified" When I Speak With Others

    21.46.23 What are suggested wakeup keywords? The wakeup keywords should be easy to identify. The wakeup keyword should contain 4-6 Chinese characters. Do not use reduplicated words or popular words. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 253: What Should I Pay Attention To When I Practice The Wakeup Keywords

    When you practice the wakeup keywords, press the microphone icon and immediately release it. The corresponding animation is played, and then you can start the practice. 21.47 Does my phone support smart screen split? Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 254: Product Specifications (Todo)

    Product specifications (TODO) 22.1 Basic specifications of products in different standards P8规格参数.xlsx P8关键器件供应商 清单.xlsx 22.2 List of pre-installed apps P8预置第三方应用 预置清单.xlsx 22.3 Bluetooth compatibility list P8蓝牙兼容性设备. xlsx Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 255: Microsd Card Compatibility List

    China SD 3.0 Daffodil 64 GB Class 10 China SD 3.0 Panasonic 8 GB SD 2.0 Japan SD 2.0 Sony 8 GB Class 4 Japan SD 2.0 Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 256: Memory Partition

    Your phone has a 16 GB ROM and 3 GB RAM. Except for the part that is occupied by the system, you have an available RAM of at least 350 MB. 16 GB ROM: Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 257 The following lists the ROM comparison between your phone and other phones: Galaxy III: total: 16 GB, available: 11. 35 GB Galaxy Note: total: 4 GB, available: 1.51 GB HUAWEI G520: total: 4 GB, available: 1.84 GB HUAWEI T8950: total: 4 GB, available: 1.82 GB 1 GB RAM: The Android system hides a part of the RAM for Kernel running.
  • Page 258 Total 3 GB These partitions are for your reference only. Partition sizes vary according to the product customized version. Issue 01 (2015/03) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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