Paper Rubs Against The Printhead; The Edges Of The Paper Are Dirty - Canon imagePROGRAF iPF6400SE User Manual

Paper rubs against the printhead

Paper rubs against the printhead
Paper rubs against the printhead
Cause
The type of paper specified in the
printer driver does not match the type
loaded in the printer.
Paper has been loaded incorrectly,
causing it to wrinkle.
The Printhead is set too low in the
Control Panel menu.
You are printing on heavyweight paper
or paper that curls or wrinkles easily
after absorbing ink.
When you have loaded paper, the pa-
per you have loaded does not match
the type selected on the Control Pan-
el.
Since the leading edge of the paper
curls strongly or ripples, the leading
edge of the paper rubs against the
printhead.

The edges of the paper are dirty

The edges of the paper are dirty
Cause
The Platen has become dirty after bor-
derless printing or printing on small pa-
per.
The type of paper as specified on the
printer does not match the type speci-
582
fied in the printer driver.
The paper is wrinkled or warped.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Feed Slot.")
Make sure the same type of paper is specified in the printer driver as you have loaded in
the printer.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
Reload the paper.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Feed Slot.")
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.")
For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to
Strong or Strongest in the Control Panel menu. If the paper still rubs against the print-
head, set the Head Height in the Control Panel menu to a higher value than the current
setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
For film-based media such as Tracing Paper, set the VacuumStrngth to Standard,
Strong or Strongest in the Control Panel menu. If the paper still rubs against the print-
head, set the Head Height in the Control Panel menu to a higher value than the current
setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting
of Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu,
use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
If edges of the paper curl and become soiled when printing on rolls of glossy photo paper,
in Paper Detailed Settings in the printer driver, set Near End Margin to 20mm.
Be sure to select the correct type of paper in the Control Panel menu when loading paper.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Feed Slot.")
Set Cutting Mode to Manual on the Control Panel menu, and select Do not perform for
the paper leading edge detection setting.
(See "Specifying the Cutting Method for Rolls.")
(See "Keeping Track of the Amount of Roll Paper Left.")
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
Make sure the same type of paper is specified on the printer as in the printer driver.
(See "Changing the Type of Paper.")
Make sure the same paper type is specified in the printer driver as on the printer.
1. Press the Stop button and stop printing.
2. Change the type of paper in the printer driver and try printing again.
Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been
printed on previously.
(See "Loading Rolls in the Printer.")
Corrective Action
P.340
➔
P.361
➔
P.340
➔
P.361
➔
P.518
➔
P.527
➔
P.518
➔
P.527
➔
P.518
➔
P.527
➔
P.518
➔
P.340
➔
P.361
➔
P.350
➔
P.348
➔
Corrective Action
P.553
➔
P.343
➔
P.340
➔
iPF6400SE
User's Guide