Put A Call On Hold By Answering A New Call; Respond To A Hold Reversion Notification; Determine If A Shared Line Is On Hold; Remote Hold - Cisco 8811 User Manual

Put a Call on Hold by Answering a New Call

Procedure
If you have a held call and an active call, press the line button for the held call to resume that call and place
the other call on hold automatically.
Put a Call on Hold by Answering a New Call
If you are already on a call and receive a new call, answering the new call puts the first call on hold
automatically.
Procedure
Press flashing amber line button or press Answer to answer the ringing call.

Respond to a Hold Reversion Notification

Hold Reversion notifies you when a call is left on hold.
A Hold Reversion notification is similar to a new call notification and includes these cues:
• Single ring, repeating at intervals
• Flashing amber line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.

Determine If a Shared Line Is On Hold

If a call on a shared line has been put on hold remotely by another user, a pulsing red line button and the Hold
icon are displayed.

Remote Hold

When you place a call on hold while using a shared line, the line button pulses green and the phone displays
the Hold
the Remote Hold icon.
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icon. When another phone places a call on hold, the line button pulses red and the phone displays
Basic Operations