Check for Voice Messages
Check for Voice Messages
Procedure
Check for voice messages in any of these ways:
• Look for a solid red light on your handset.
• Look for a colored box beside the line button.
• Listen for a stutter tone (if available) from your handset, headset, or speakerphone when you place a
Listen to Voice Messages
After you listen to your new voice messages, the message indicators are updated on the phone screen. If there
are no new voice messages, the Message icon is removed from the line label, and the Voicemail icon is
removed from the right side of the phone screen.
Procedure
Step 1
To listen to voice messages, do one of the following:
• Press Messages
• Select a line with colored box beside it. The box indicates the number of messages waiting.
Cisco IP Phone 8800 Series User Guide
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You can set up the visual message waiting lamp using the Self Care Portal.
The colored background indicates that there are new voice messages and the number of missed calls
and voice mail messages displays in the box.
On the Cisco IP Phone 8811, the box is
Note
gray.
When you select a line with a Message icon, the Login screen displays on the phone screen.
If you had selected Yes in the Remember me screen when you last logged in, the messages list
Note
is displayed.
If there are more than 99 new voice messages, the message count is replaced by a plus (+) sign.
If call forwarding is set up on a line that has new voice messages, the Call Forward icon
Message icon on the line label.
On the Cisco IP Phone 8811, the Call Forward icon is
Note
gray.
call.
The stutter tone is line-specific. You hear it only when using the line that has new voice messages.
You can set up audible message waiting tones using the Self Care Portal.
. The Login screen displays.
Note
If you selected Yes in the Remember me screen when you last logged in, the messages list
displays.
Voicemail
replaces the