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Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-22669-01...
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OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks.
Minimum System Requirements Accessing the IP Camera Logging on to the Camera Live Video Page Live Video Page Icons Selecting a Stream Primary Stream and Secondary Stream QuickView Stream Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Deleting a Window Blanking Area 3-25 A/V Streams Tab 3-25 Selecting a Video Preset Configuration 3-26 Configuring a Custom Video Stream Configuration 3-27 Compression Standards 3-28 Available Camera Resolution 3-28 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Editing an Event Handler 3-41 Deleting an Event Handler 3-41 Example Handler Filter Setup 3-42 Help Menu 3-42 Log Off Menu 3-42 Specifications C H A P T E R Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Contents Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
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Preface Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide viii OL-22669-01...
C H A P T E R Introduction The 5010/5011 cameras are fixed network dome cameras with a built-in Web-based viewer for live ® ® streaming to a standard Web browser (Microsoft Internet Explorer The cameras support standard H.264 and MJPEG compression formats and dual video streams that can be configured for a variety of resolutions, frame rates, and bit rates.
PoE. If PoE is not available, the camera is prewired for 24 VAC. 24 VAC Power Connections: Supports 24 VAC as the power source if PoE is not used. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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The LED can be disabled through the user interface. If this LED glows red (solid or flashing), contact Cisco support for assistance. Lens Mount: Fits a standard CS-mount lens. Use a megapixel lens with the 5010/5011 cameras. A standard definition lens installed on a megapixel camera will limit the resolution of the camera and create poor image quality.
The product label lists the model number, date code, serial number, and Media Access Control (MAC) address. This information might be required for setup. The product label is located on the side of the back box. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
C H A P T E R Installation You can install the 5010/5011 network dome camera using one of the following methods: Installation in a suspended ceiling or a fixed ceiling/wall (refer to “In-Ceiling Installation” section • on page 2-1).
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Note If the camera is not connected to a DHCP server and DHCP is enabled, the configuration sequence might take up to five minutes to complete. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Press and hold the back focus button for three seconds to start the auto back focus mechanism. Step 8 Install the dome liner and lower dome (refer to “Dome Liner and Lower Dome Installation” section on page 2-7). Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Figure 2-4 Lens Pin Connections DC (AID) Auto Iris Lens Control coil negative (–) Control coil positive (+) Drive coil positive (+) Drive coil negative (–) Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Unlock the tab locks located on each side of the camera. Manually rotate and tilt the camera module to position the camera. Do not over-rotate the module. Lock the tab locks to secure the camera. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Press and hold the back focus button for three seconds to start the auto back focus mechanism. Install the dome liner and lower dome (refer to “Dome Liner and Lower Dome Installation” section on Step 8 page 2-7). Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Figure 2-9 on page 2-8). Warning The lower dome latches must be in the open position. Never force the lower dome latches into the slots of the camera module. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Turn the top cover of the lower dome 90-degrees to conceal the camera latches, LED, and service jack. Step 5 Figure 2-11 Positioning the Top Cover of the Lower Dome Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Crimp the end of the crimp pin around the cable. Heat the shrink fit tubing around the center conductor and shoulder pin. Reassemble the support sleeve and the plug. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
The camera will autosense and configure itself to use either a crossover cable or a straight cable. Note • A CAT5 is sufficient for 100 MHz transmission. Use a CAT6 cable for both 100 and 1000 MHz • transmission. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 2-10 OL-22669-01...
Only use the 24 VAC wires if PoE is not available. Step 2 Attach the mating connector to the green connector on the side of the camera. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 2-11 OL-22669-01...
Connect the alarm and relay wires to the supplied 4-pin connector (refer to Figure 2-15). Step 1 Step 2 Attach the mating connector to the green connector on the side of the camera. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 2-12 OL-22669-01...
(3.3 VDC, 1 ohm). If the alarm circuit length changes, due to an electrical short or a bypass, the voltage fluctuates from its normal state and activates an alarm. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 2-13...
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When an alarm is configured as an unsupervised alarm, the camera only activates an alarm when the normal alarm state (open or closed) changes. Figure 2-19 on page 2-15 illustrates the alarm and no alarm conditions of an unsupervised alarm input. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 2-14 OL-22669-01...
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A normally closed alarm input can be defeated with a bypass; a normally open input can be defeated with Note a cut. Alarm Connections Figure 2-21 shows how to wire the camera to an alarm. Figure 2-21 Alarm Connections ALARM A1 ALARM Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 2-15 OL-22669-01...
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Chapter 2 Installation Wiring Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 2-16 OL-22669-01...
Monitor: Minimum of 1024 x 768 resolution, 16- or 32-bit pixel color resolution ® • Web browser: Internet Explorer • Media Player: QuickTime 7.6.5 for Windows XP Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Password are admin (all lowercase). For security purposes, be sure to change the password after you log on for the first time. Click Log In. Step 5 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Used only in 2x2 mode to list other devices. Note Disable Viewer: Closes the live view window. Used only in 2x2 mode to list other devices. Note Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
The available settings for the primary and secondary streams depend on the Image Rate setting. The QuickView Stream has only two image rate settings: 2 ips and 1 ips. Click the View button to save the stream settings. Step 4 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Every unicast user that connects to the camera consumes additional processing power, which limits the number of simultaneous users who can access the camera. The camera supports a maximum of 20 simultaneous users. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Click the name of the camera you want to view. The live video of the selected camera appears in the video pane. Repeat steps 1 through 3 for the remaining video panes. Step 4 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Simple Mail Transfer Protocol (SMTP) server to send an email notification when an event handler is activated. Consult your network administrator for information on configuring email notification on your local Note network. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Step 5 entered without saving it. Customizing the Appearance of the Text Overlay Click the System tab. Step 1 Select General from the drop-down menu. Step 2 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
IP address settings for the camera will be lost and the server will not recognize the camera. DHCP On is the default setting for the camera IP address. Refer to the following sections for more information: • Turning Off DHCP, page 3-11 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
Click the Save button to save the settings, or click the Reset button to clear all of the information you Step 4 entered without saving it. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-10 OL-22669-01...
Orientation settings reconfigure the image 180 degrees horizontally and 180 degrees vertically. Use these settings when installing the camera in an inverted position. If the orientation is not adjusted, the image will display upside down and mirrored. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-11 OL-22669-01...
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Changing the Digital Processing Settings, page 3-14 • Selecting Auto Exposure Settings, page 3-15 • Selecting Manual Exposure Settings, page 3-17 • Day Night Settings, page 3-18 • Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-12 OL-22669-01...
Click the “Flip left-to-right” box to rotate the camera image 180 degrees horizontally. • Click the “Flip top-to-bottom” box to rotate the camera image 180 degrees vertically. • Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-13 OL-22669-01...
The auto range of adjustment is –100 to 100; the auto default setting is 0 (zero). The manual range of adjustment is 0 to 100; the manual default setting is 50. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-14...
This minimizes the blur in video caused by moving objects. For very low light scenes, Action optimization operates the same as Normal, increasing the exposure time until the maximum exposure time is reached. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-15 OL-22669-01...
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Manual: This setting sets the IR filter to a fixed position. The filter can be set to the Day (color) • position or the Night (black-white) position. Refer to the following section for more information: Day Night Settings, page 3-18 • Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-16 OL-22669-01...
• Night: Sets the IR filter to the Night (black-white) position. • Refer to the following section for more information: Day Night Settings, page 3-18 • Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-17 OL-22669-01...
Night: Sets the IR filter to the Night (black-white) position. Note Position is the only available Day Night setting if the camera exposure is set to Manual. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-18 OL-22669-01...
Quick Auto-Focus: The camera searches for the optimal focal point in a limited range. • Factory Defaults: The camera resets the auto focus to the factory default setting. • Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-19 OL-22669-01...
Set the Manual Focus Position. The focus range is 0 to 100. Step 5 If required, click the Factory Defaults button to reset the focus to the factory default setting. Step 6 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-20 OL-22669-01...
The gamma corrector range is 0.1 to 3.0; the default setting is 2.2. If required, click the Factory Defaults button to reset the Tone Map to the factory default setting. Step 5 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-21 OL-22669-01...
The auto range of adjustment is –1.0 to 1.0; the default setting is 0 (zero). If required, click the Factory Defaults button to reset the white balance to the factory default setting. Step 5 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-22 OL-22669-01...
The manual range of adjustment is 0 to 32; the default setting is 1. Step 5 If required, click the Factory Defaults button to reset the white balance to the factory default setting. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-23 OL-22669-01...
Place your mouse pointer over the Imaging tab. Step 1 Select Window Blanking from the drop-down menu. Step 2 Select the Off option for Window Blanking. Step 3 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-24 OL-22669-01...
Refer to the following sections for more information: Selecting a Video Preset Configuration, page 3-26 • Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-25 OL-22669-01...
Click the button next to the video preset stream configuration (High, Medium, or Low) that you want to Step 3 select. Step 4 Click the Save button to save the settings, or click the Reset button to clear your selection without saving Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-26 OL-22669-01...
Click the Save button to save the settings, or click the Reset button to clear all of the information you Step 7 entered without saving it. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-27 OL-22669-01...
If you are not familiar with DSCP, contact your network administrator before changing this setting. • Your network must be configured to use QoS. If you are unsure if your network is QoS-aware, • contact your network administrator. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-28 OL-22669-01...
B-frame. B-frames are more compressed than P-frames and require more processing power to be decoded. Do not change the following GOP settings when using the cameras with Cisco Video Survelliance Note Manager (Cisco VSM). Always use the default settings. The following descriptions are for informational purposes only.
Groups can be created to assign permissions to users within each group. Use the features on the Groups page to create, modify, and delete groups and permissions. Multiple permissions can be assigned to each group. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-30 OL-22669-01...
Select the appropriate check boxes to choose the groups you want to assign to the user. The Users page Step 9 includes default accounts for the following groups: Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-31 OL-22669-01...
Click the Delete User button. A dialog box appears with the message “Are you sure you want to delete Step 4 the user?” Step 5 Click OK. The user profile is deleted from the defined user profiles section. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-32 OL-22669-01...
Click the Delete Group button. A dialog box appears with the message “Are you sure you want to delete Step 4 the group?” Click OK. The group profile is deleted from the defined group profile section. Step 5 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-33 OL-22669-01...
Setting the Camera to Node Place your mouse pointer over the Users and Groups tab. Step 1 Step 2 Select General Settings from the drop-down menu. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-34 OL-22669-01...
The “Write JPEG to SD Card” saves a JPEG of the activated event to an SD card. The “Upload JPEG to FTP Server” saves a JPEG of the activated event to a defined FTP server. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-35...
Step 8 Click the Submit button to save the settings, or click the Reset button to clear all of the information you entered without saving it. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-36 OL-22669-01...
Step 2 Click the source profile that you want to delete from the defined source box located on the left side of Step 3 the page. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-37 OL-22669-01...
SMTP mail server. Consult your network administrator for information on configuring email notification on your local network. Step 1 Configure the SMTP server to send email. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-38 OL-22669-01...
Do not select a size limit that is larger than the amount of memory on the SD card. For example, Note if the SD card is 2 MB, do not exceed 2 MB in the Size Limit box. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-39 OL-22669-01...
Place your mouse pointer over the Events tab. Select Handlers from the drop-down menu. Step 2 Click in the Name box and type a user-friendly name (2 to 23 alphanumeric characters). Step 3 Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-40 OL-22669-01...
Click the Delete Handler button. A dialog box appears with the message “Are you sure you want to delete Step 4 the handler?” Step 5 Click OK. The handler profile is deleted from the defined handler box. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-41 OL-22669-01...
Log Off Menu To log off, click the Log Off button in the navigation bar. A login dialog box appears. Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide 3-42 OL-22669-01...
Mono SENS (15x/500 ms)0.03 lux Dome Attenuation ClearZero light loss Smokedf/1.0 light loss Construction Back boxCast aluminum Trim ringPolycarbonate plastic BubbleAcrylic plastic Finish White Available Languages English Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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5.4 x 3.1 x 3.0 in. (13.7 x 7.9 x 7.6 cm) Weight (without lens) Unit2.0 lb (0.9 kg) Shipping6.0 lb (2.7 kg) Video Video Encoding H.264 base profile and MJPEG Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Supported Resolutions 1080P (1920 x 1080), 720P (1280 x 720), 4CIF (640 x 352), CIF (480 x 272), and QCIF (320 x 176) Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...
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Chapter 4 Specifications Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide OL-22669-01...