View Alerts; Sim Not Installed; Sim Error - Check Sim; Sim Locked - NETGEAR BigPond Wi-Fi 4G Advanced II AirCard 790S User Manual

6. Tap the Yes button.
7. Tap the Begin Reset button.
A factory reset takes about one minute.
8. After the device resets, reconnect Wi-Fi devices.

View Alerts

Your mobile hotspot displays alerts to advise you of device status changes.

SIM Not Installed

Ensure that the micro SIM card is installed correctly. See
page 12.
SIM Error — Check SIM
Ensure that you have your network service provider's micro SIM card inserted in the hotspot.
If a problem still exists, contact customer service. The micro SIM card might be damaged and
need replacing.

SIM Locked


To unlock the micro SIM card from the hotspot web page:
1. Contact Telstra customer service for the PIN to unlock the micro SIM card.
1. From a computer or wireless device that is connected to your network, launch an
Internet browser.
2. Enter http://m.home or http://10.0.0.138.
A login screen displays.
3. Enter the administrator login password.
The default password is admin. The password is case-sensitive.
The Home screen displays.
BigPond Wi-Fi 4G Advanced II
Troubleshooting
102
Install the Micro SIM Card on