Page 1 User Manual Insight Managed WiFi 6 AX3000 Access Point WAX615 NETGEAR, Inc. March 2022 350 E. Plumeria Drive 202-12568-01 San Jose, CA 95134, USA...
Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Page 3: Table Of Contents
What are a root access point and an extender access point?..42 What is an Insight Instant Mesh WiFi network?.......43 Requirements for placing an extender access point in a mesh WiFi network....................44 Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network..................45...
Page 4 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Connect the access point as an extender to a root access point..46 Connect over the Internet using the NETGEAR Insight Cloud portal....................49 Chapter 5 Manage the Basic WiFi Features for a WiFi network Set up an open or secure WiFi network..........51...
Page 5 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Manage neighbor AP detection.............113 Enable neighbor access point detection and move access points to the Known AP List..............114 Import an existing neighbor access point list in the Known AP List....................116 Set up RADIUS servers..............119 Chapter 9 Manage the Local Area Network and IP Settings Disable the DHCP client and specify a fixed IP address....123...
Page 6 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Chapter 11 Monitor the Access Point and the Network Display the access point Internet, IP, and system settings..163 Display the WiFi radio settings............166 Display unknown and known neighbor access points....169 Display client distribution, connected clients, and client trends.171 View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization...................174...
Page 7 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The access point functions as a PoE PD and the Power/Cloud LED remains solid amber............222 Power/Cloud LED does not light blue in the NETGEAR Insight management mode..............223 Power/Cloud LED does not stop blinking amber, green, and blue....................224...
Page 8: Chapter 1 Introduction
This manual is for the following NETGEAR Insight Managed WiFi 6 AX3000 Access Point model WAX615. Model WAX615, in this manual referred to as the access point, support IEEE 802.11ax, four (2+2) streams of WiFi 6, and dual-band concurrent operation at 2.4 GHz and 5 GHz with a combined throughput of 3000 Mbps (600 Mbps at 2.4 GHz and 2400 Mbps at...
Page 9: About Netgear Insight
NETGEAR knowledge base at netgear.com/support/product/insight.aspx. If you install the access point as a NETGEAR Insight managed device, the settings for features that you can manage through the Insight Cloud portal and Insight app are masked out in the local browser UI. However, using the local browser UI, you can still manage the settings for certain features that might not yet be supported in Insight.
Page 10: Chapter 2 Hardware Overview
Hardware Overview The NETGEAR Insight Managed WiFi 6 AX3000 Access Point model WAX615 is an indoor access point that supports the 2.4 GHz and 5 GHz WiFi bands. The chapter contains the following sections: • Unpack the access point • Top panel with LEDs •...
Page 11: Unpack The Access Point
Note: Model WAX615 ships without a power adapter. Model WAX615AP ships with a power adapter (the type of power adapter varies by region). If you ordered model WAX615 but prefer to use the access point without a PoE+ connection, you can order a power adapter separately.
Page 12 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Table 1. LED descriptions LED Icon Color Description Power/Cloud LED Solid amber initially and then blinking amber slowly: The access point is starting or in the process of getting an IP address.
Page 13: Hardware Interfaces
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Table 1. LED descriptions (Continued) LED Icon Color Description 5 GHz WLAN LED Solid green: The 5 GHz WiFi radio is on but no clients are connected. Solid blue: One or more WLAN clients are connected to the 5 GHz WiFi radio.
Page 14: Access Point Label
Reset button for 10 seconds or longer. Note: If you added the access point to a NETGEAR Insight network location, you must first use the Insight app or Insight Cloud portal to remove the access point from your Insight network location before the factory default settings function of the Reset button is available.
Page 15: Safety Instructions And Warnings For An Indoor Access Point
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Figure 4. Access point label Safety instructions and warnings for an indoor access point Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.
Page 16 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law. • Do not service the product except as explained in your product documentation.
Page 17 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • If applicable to your product, the peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.
Page 18 Install the Access Point in Your Network and Access It for Initial Configuration This chapter describes how you can install and access the access point in your network. The chapter contains the following sections: • Position your access point for best performance •...
Page 19: Position Your Access Point For Best Performance
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Position your access point for best performance Before you install and mount your access point as described in the installation guide or an appendix to this manual, consider how you can position the access point for best performance.
Page 20: Set Up And Connect The Access Point To Your Network
If connected to 2.5 Gbps equipment, the access point LAN PoE+ port supports Ethernet speeds up to 2.5 Gbps within your LAN. The following figure show a NETGEAR MS510TXUP switch, which supports speeds of 2.5 Gbps and higher, as well as PoE+. If your Internet connection, modem, router, and switch support a speed of 2.5 Gbps, the...
Page 21 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Figure 5. Set up the access point with a PoE+ connection to your network To set up the access point with an Ethernet connection to your network: 1. Connect an Ethernet cable to the LAN 1/PoE+ port on the access point.
Page 22: Connect To The Access Point For Initial Configuration
After you set up the access point, you can use several methods to connect to it for initial configuration. You can use the NETGEAR Insight app on an iOS or Android mobile device, or use the Insight Cloud portal or the local browser UI.
Page 23 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Note: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight app or Insight Cloud portal, the admin password for the access point changes. That is, the Insight network password for that location replaces the admin password.
Page 24: Connect Over The Internet Using The Netgear Insight Cloud Portal
NETGEAR Insight Cloud portal to configure and manage the access point, the access point must already be connected to the Internet. Note: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight app or Insight Cloud portal, the admin password for the access point changes.
Page 25: Connect Over Wifi To The Local Browser Ui For Initial Configuration
This section describes how to connect to the access point for the first time over WiFi using a WiFi-enabled computer or mobile device (without using the NETGEAR Insight app) and complete the initial configuration. To connect over WiFi to the local browser UI for initial configuration: 1.
Page 26 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window displays.
Page 27 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 (Continued) Setting Description AP Name As an option, enter a new name for the access point. The name must contain alphanumeric characters, must contain at least one alphabetical character, cannot be longer than 15 characters, and can contain hyphens but cannot start or end with a hyphen.
Page 28 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 encrypted. If you do not select this check box, the WiFi network can only accept clients that support the WiFi enhanced open feature. • WPA2 Personal: This option allows only WiFi clients that support WPA2 to connect to the SSID.
Page 29: Connect Over The Lan To The Local Browser Ui For Initial Configuration
Network from the Navigation pane, right-click the access point device icon, and select Properties to display the IP address. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 30 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in.
Page 31 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 (Continued) Setting Description DHCP Client By default, the DHCP client of the access point allows the access point to receive an IP address from a DHCP server (or router that functions as a DHCP server) in your network.
Page 32 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory. Allow Clients to Authenticate using Legacy Open (OWE Transition Mode): If you select the Enhanced Open check box, the Allow Clients to Authenticate using Legacy Open (OWE Transition Mode) check box displays.
Page 33: Configure The Access Point Offline Using A Directly Connected Computer
DHCP server to discover the IP address of the access point in your network. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 34 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 to the access point over its default IP address so that you can configure it offline. After you complete the configuration, you can bring the access point online. Note: Because the access point is not connected to a PoE+ switch, you can use this configuration method only if you have a power adapter for the access point.
Page 35 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The user name is admin. The default password is password. The user name and password are case-sensitive. 6. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in.
Page 36 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 (Continued) Setting Description DHCP Client By default, the DHCP client of the access point allows the access point to receive an IP address from a DHCP server (or router that functions as a DHCP server) in your network.
Page 37 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory. Allow Clients to Authenticate using Legacy Open (OWE Transition Mode): If you select the Enhanced Open check box, the Allow Clients to Authenticate using Legacy Open (OWE Transition Mode) check box displays.
Page 38: Log In To The Access Point After Initial Setup
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 39: What To Do If You Get A Browser Security Warning
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The Dashboard page displays. The following figure shows the upper part of the Dashboard page. The Dashboard page displays various panes that let you see the status of your access point at a glance. For more information about the Dashboard page and its various panes, see Monitor the Access Point and the Network on page 162.
Page 40 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • Mozilla Firefox: Click the ADVANCED button. Then, click the Add Exception button. In the pop-up window that displays, click the Confirm Security Exception button. • Microsoft Edge: Select Details > Go on to the webpage.
Page 41 Insight Instant Mesh WiFi network as either a root access point or an extender access point. This chapter describes how you can use the NETGEAR Insight app to connect the access point to a root access point and let it function as an extender access point in an Insight Instant Mesh WiFi network.
Page 42: Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 What are a root access point and an extender access point? The access point can function in an Insight Instant Mesh WiFi network as a root access point or and extender access point: •...
Page 43: What Is An Insight Instant Mesh Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 (Continued) Number or Icon and Description A network switch. A network router that is connected to the Internet. Broadcast in the 2.4 GHz radio band. Broadcast in the 5 GHz radio band.
Page 44: Requirements For Placing An Extender Access Point In A Mesh Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 In a NETGEAR Insight Instant Mesh WiFi network, you must use the Insight app to set up the mesh WiFi connection between the root access point and the extender access point. That is, you cannot do so through the local browser UI of either the root access point or the extender access point.
Page 45: Install The Netgear Insight App To Manage An Insight Instant Mesh Wifi Network
To install the Insight app: 1. On your mobile device, go to the app store, search for NETGEAR Insight, and download the Insight app. 2. Launch the Insight app. 3. If you do not already have a NETGEAR account, create one.
Page 46: Connect The Access Point As An Extender To A Root Access Point
Connect the access point as an extender to a root access point Use the NETGEAR Insight app to connect the access point as an extender to a root access point. The root access point must be set up with a wired connection to a router or Internet gateway so that the root access point can provide Internet connectivity to the extender access point.
Page 47 5 GHz band, the extender access point automatically switches to the 5 GHz band as the preferred band for its backhaul connection. Using the NETGEAR Insight app, you can change the preferred band for the backhaul connection.
Page 48 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 to add the extender access point to your Insight account and to an Insight network location. • Not automatically detected: If the Insight app does not detect the extender access point automatically, do the following: a.
Page 49: Connect Over The Internet Using The Netgear Insight Cloud Portal
Connect over the Internet using the NETGEAR Insight Cloud portal The NETGEAR Insight Cloud portal is available for Insight Premium and Insight Pro subscribers. After you install the access point in an Insight Instant Mesh WiFi network, you can use the Insight Cloud portal to configure, manage, and monitor the access point.
Page 50: Chapter 5 Manage The Basic Wifi Features For A Wifi Network
Manage the Basic WiFi Features for a WiFi network The access point can support eight WiFi networks, each with its own unique WiFi settings, including WiFi security. This chapter describes how you can manage the basic WiFi features for a WiFi network. For information about the advanced WiFi features for a WiFi network, see Manage the Advanced WiFi Features for a WiFi network on page 183.
Page 51: Set Up An Open Or Secure Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 52 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 5. Click the + button to the left of Add SSID. The previous figure shows SSID2 as an example. 6. Specify the WiFi network name (SSID), select whether the SSID is broadcast, and specify the VLAN ID as described in the following table.
Page 53 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 7. Specify the WiFi security by selecting an option from the Authentication menu and, if applicable, by specifying a passphrase in the Passphrase field or selecting an option from the Encryption menu: •...
Page 54 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • WPA2 Enterprise: This enterprise-level security uses RADIUS for centralized Authentication, Authorization, and Accounting (AAA) management. For WPA2 Enterprise security to function, you must set up RADIUS servers (see Set up RADIUS servers on page 119).
Page 55 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 servers on page 119). If you select this option, 802.11w (PMF) is automatically set to mandatory (see Step 8). When you select WPA3 Enterprise security, the encryption is automatically set to GCMP256, which is a 256-bit encryption protocol.
Page 56 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 9. Optionally, disable the WiFi broadcast or set up a WiFi activity schedule by selecting one of the following radio buttons: • Always ON: When you set up an SSID, you are creating a new VAP. By default, the new VAP is enabled and the Always ON radio button is selected.
Page 57 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 network, access points and clients can send neighbor reports, beacon reports, and link measurement reports to each other, allowing 802.11k-aware clients to automatically select the best access point for initial connection or for roaming.
Page 58 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 from 172.31.0.2 to 172.31.3.254. The IP address of the default DNS server for the WLAN is 8.8.8.8. To change the default range for the DHCP address pool, the default DNS server, or both, do the following: a.
Page 59 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 When a device tries to associate with the WiFi network and negotiates an IP address, the access point converts the broadcast DHCP offer message that it receives from the DHCP server to a unicast message, and forwards it to the device. This is the default option (that is, the Enable radio button is selected).
Page 60: View Or Change The Settings Of A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 61: Remove A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 62: Hide Or Broadcast The Ssid For A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 63: Change The Vlan Id For A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 64: Change The Authentication And Encryption For A Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select Management > Configuration > Wireless > Basic. The page that displays lets you select an SSID. 5. Click the > button to the left of the SSID. The settings for the selected SSID display.
Page 65 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 66 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • WPA2 Personal: This option, which is the same as WPA2-PSK, is the default setting and uses AES encryption. This type of security enables only WiFi devices that support WPA2 to join the VAP.
Page 67 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 WPA3 provides a more secure connection than WPA2 but many WiFi devices might not yet detect WPA3 and support only WPA2. If your network also includes WPA2 devices, select WPA3/WPA2 Personal authentication.
Page 68: Enable Or Disable Pmf For A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 69: Disable Or Enable A Wifi Network Or Set Up A Wifi Activity Schedule
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 6. Under 802.11w (PMF), select one of the following radio buttons: • Mandatory: Requires devices to use PMF. Devices that do not support PMF cannot connect to the WiFi network. If you select Enhanced Open authentication, WPA3 Personal authentication, or WPA3 Enterprise authentication, the radio button for PMF is set to Mandatory, and you cannot change it.
Page 70 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 71: Enable Or Disable Band Steering With 802.11K Rrm And 802.11V Wifi Network Management
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the...
Page 72 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22. The Dashboard page displays. 4. Select Management > Configuration > Wireless > Basic.
Page 73: Chapter 6 Manage The Basic Radio Features
Manage the Basic Radio Features This chapter describes how you can manage the basic radio features of the access point. For information about the advanced radio features, see Manage the Advanced Radio Features on page 202. CAUTION: If you change a radio feature on the 2.4 GHz radio, the change affects all WiFi networks that broadcast on the 2.4 GHz radio.
Page 74: Manage The Basic Wifi Settings For The Radios
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 75 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select Management > Configuration > Wireless > Basic > Wireless Settings. The following descriptions apply to both radios, but you can specify the radio settings for the 2.4 GHz and 5 GHz radios individually.
Page 76 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Select one of the following wireless modes (WiFi modes) for the 5 GHz radio: 11ax: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. This is the default setting.
Page 77: Turn A Radio On Or Off
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • Channel: From the menu, select the WiFi channel for the radio. The available WiFi channels and frequencies depend on the country that you selected for the access point and on the radio. The default is Auto, which enables a radio to automatically select the most suitable channel.
Page 78: Change The Wifi Mode For A Radio
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 79 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 80: Change The Channel Width For A Radio
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 6. Click the Apply button. A warning pop-up window displays. 7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart and WiFi clients might need to reconnect.
Page 81: Change The Guard Interval For A Radio
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 82 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 83: Change The Output Power For A Radio
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 84: Change The Channel For A Radio
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 85: Manage Quality Of Service For A Wifi Radio
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 86 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 5. Enable or disable the following features for the radio by selecting the applicable Enable or Disable radio buttons: • Wi-Fi Multimedia (WMM): WiFi Multimedia (WMM) is a subset of the 802.11e standard.
Page 87: Chapter 7 Set Up And Manage A Captive Portal
Set Up and Manage a Captive Portal This chapter describes how you can set up and manage a captive portal on the access point. A captive portal is a web page that users see when they attempt to connect to a WiFi network.
Page 88: Set Up A Click-Through Captive Portal For A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 89 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 8. Specify the click-through settings as described in the following table. Setting Description Session Timeout (in Enter the number of minutes from 1 to 1440 after which a WiFi session is terminated min) and a user must log in again.
Page 90 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 (Continued) Setting Description JPEG/JPG Image To customize the image that is displayed on the captive portal login page, click the (Max 500 KB) Browse button and navigate to and select an image. If you do not customize the image, the default image displays on the captive portal login page.
Page 91: Set Up An External Captive Portal For A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 92 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 8. Click the External Captive Portal radio button. 9. In the Splash Page URL field, enter the URL that is provided by the vendor. This URL redirects a user to the splash page on the website that hosts the captive portal.
Page 93 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 server. Specify the following settings for each RADIUS server, as directed by the vendor: IPv4 Address: Enter the IP address of the server. The IP address is provided by the vendor.
Page 94: Register And Configure Facebook Wi-Fi For The Access Point
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 95 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 6. Click the Apply button. Your settings are saved and the Add Page button displays. 7. Click the Add Page button. A pop-up window displays. 8. Click the OK button. The pop-up window closes.
Page 96: Set Up A Facebook Wi-Fi Captive Portal For A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 97: Unregister The Access Point From Facebook Wi-Fi
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the...
Page 98 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22. The Dashboard page displays. 4. Select Management > Configuration > Wireless > Basic > Facebook Wi-Fi.
Page 99: Chapter 8 Manage Access And Security
Manage Access and Security This chapter describes how you can manage access and security features and user accounts. The chapter includes the following sections: • Block specific URLs and keywords for Internet access • Manage user accounts • Manage local MAC access control lists •...
Page 100: Block Specific Urls And Keywords For Internet Access
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 101 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 5. Select the Enable radio button. 6. Compose the blacklist in the following ways: • Blocked URLs: To add a URL to the blacklist, type or copy the URL in the upper field (to the left of the upper Add button) and click the upper Add button.
Page 102: Manage User Accounts
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 103: Change The Time-Out Period For A User Session
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 5. Click the add user account icon. Additional fields and a menu display. 6. Specify the settings for the new user account: • User Name: Enter a user name. • Password: Enter a password between 8 and 64 characters in length. The password must contain at least one uppercase letter, one lowercase letter, and one number.
Page 104: Change The Settings For A User Account
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 105: Remove A User Account
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 106: Manage Local Mac Access Control Lists
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 107: Manually Set Up A Mac Access Control List
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 An ACL takes effect only after you apply it to a WiFi network. For information about applying an ACL to a WiFi network, see Select a MAC ACL for a WiFi network on page 190.
Page 108 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 109 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you select the Allow radio button, a WiFi device for which you place the MAC address in the ACL is allowed access to the WiFi network, but all other WiFi devices are denied access to the WiFi network.
Page 110: Import An Existing Mac Access Control List
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 9. Click the Apply button. Your settings are saved. For more information about applying an ACL to a WiFi network, see Select a MAC ACL for a WiFi network on page 190.
Page 111 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 112 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you select the Deny radio button, a WiFi device for which you import the MAC address into the ACL is denied access to the WiFi network, but all other WiFi devices are allowed access to the WiFi network.
Page 113: Manage Neighbor Ap Detection
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 c. To remove a MAC address from the Untrusted Stations table, select the MAC address and click the Remove button. You can search the Untrusted Stations table. When you remove a device from the Untrusted Stations table, after the access point redetects the device, the device is once again placed in the Available Stations table.
Page 114: Enable Neighbor Access Point Detection And Move Access Points To The Known Ap List
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 115 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Your settings are saved. Neighbor AP detection is now enabled. 8. From the Detection Policy menu, select the scan method: • Mild: The access point scans for neighbor access points every hour. This is the default setting.
Page 116: Import An Existing Neighbor Access Point List In The Known Ap List
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 9. To view detected neighbor access points and move them from the Unknown AP List to the Known AP List, do the following: a. Click the Unknown AP List tab. b. If no access points display, click the Refresh button.
Page 117 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 118 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 5. Click the > button to the left of the radio band. 6. To download a sample of an AP list in the format that is required for importing in the Known AP List, click the Download Sample link.
Page 119: Set Up Radius Servers
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the...
Page 120 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22. The Dashboard page displays. 4. Select Management > Configuration > Security > RADIUS Settings.
Page 121 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • Update Global Key: Select the check box to allow the global key update, and enter the interval in seconds. The check box is selected by default, and the default interval is 1800 seconds (30 minutes). Clear the check box to prevent the global key update.
Page 122: Chapter 9 Manage The Local Area Network And Ip Settings
Manage the Local Area Network and IP Settings This chapter describes how you can manage the local area network (LAN) and IP settings of the access point. The chapter includes the following sections: • Disable the DHCP client and specify a fixed IP address •...
Page 123: Disable The Dhcp Client And Specify A Fixed Ip Address
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 124: Enable The Dhcp Client
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 5. Select the Disable radio button. The fields are now unmasked. 6. Specify the settings that are described in the following table. Setting Description IP Address IP address in the range that is used by your LAN (usually 255.255.255.0).
Page 125 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 126: Set The 802.1Q Vlan And Management Vlan
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 127 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select Management > Configuration > IP > LAN. 5. To change the 802.1Q VLAN, either clear or select the Untagged VLAN check box: • Untagged VLAN: By default, the Untagged VLAN check box is selected. The access point sends untagged frames from its Ethernet interface.
Page 128: Set An Existing Domain Name
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 129: Enable Or Disable Spanning Tree Protocol
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select Management > Configuration > IP > LAN. 5. In the Fully Qualified Domain Name field, specify the FQDN. 6. Click the Apply button. Your settings are saved. The access point attempts to resolve the FDQN to an IP address.
Page 130: Enable Or Disable The Network Integrity Check Function
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 131: Enable Or Disable Igmp Snooping
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 132: Enable Or Disable Ethernet Lldp
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 133: Enable Or Disable Upnp
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 134 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The UPnP page displays. 5. Select a radio button: • Enable: UPnP is enabled. This is the default setting. • Disable: UPnP is disabled. 6. Click the Apply button. Your settings are saved.
Page 135: Chapter 10 Manage And Maintain The Access Point
This chapter describes how you can manage and maintain the access point. The chapter includes the following sections: • Change the management mode to NETGEAR Insight or Web-browser • Change the country or region of operation • Change the admin user account password •...
Page 136: Change The Management Mode To Netgear Insight Or Web-Browser
NETGEAR Insight app is installed or through the Insight Cloud portal. The NETGEAR Insight mode is the default setting. In this mode, you can connect to the access point over the local browser UI, but only a basic and limited local browser UI is available.
Page 137 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 138: Change The Country Or Region Of Operation
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 139: Change The Admin User Account Password
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 140: Change The System Name
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 141: Specify A Custom Ntp Server
Your settings are saved. Specify a custom NTP server By default, the access point receives its time from a default NETGEAR Network Time Protocol (NTP) server, but you can also specify a custom NTP server. To specify a custom NTP server: 1.
Page 142: Set The Time Zone
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select Management > Configuration > System > Basic > Time. By default, the Enable radio button is selected and the access point receives its time from a default NETGEAR NTP server.
Page 143: Manage The Syslog Settings
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 144: Manage The Firmware Of The Access Point
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 145: Let The Access Point Check For New Firmware And Update The Firmware
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 146: Manually Download Firmware And Update The Access Point
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The access point detects new firmware if any is available and displays the latest version available. 5. To read the release notes if any are available, click the Release Notes link.
Page 147 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 148: Revert To The Backup Firmware
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 149: Use An Sftp Server To Update The Access Point
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The Dashboard page displays. 4. Select Management > Maintenance > Upgrade > Firmware Upgrade. The Firmware Upgrade page displays. The page shows both the current firmware version and the backup firmware version.
Page 150 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 151: Manage The Configuration File Of The Access Point
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 152: Restore The Access Point Configuration
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 6. Enter a password to protect the backup file, and click the Continue button. You can either use your existing password (the one that you use to log in to the access point) or enter a unique password.
Page 153 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 154: Reboot The Access Point From The Local Browser Ui
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 155: Schedule The Access Point To Reboot
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 156: Return The Access Point To Its Factory Default Settings
IP address before you reset the access point to factory default settings. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 157: Use The Local Browser Ui To Reset The Access Point
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 To reset the access point to factory default settings: 1. On the bottom panel of the access point, locate the recessed Reset button. 2. Using a straightened paper clip, press and hold the Reset button for at least 10 seconds.
Page 158: Enable Snmp And Manage The Snmp Settings
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 159 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 160: Manage The Leds
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 161 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • Disable All LEDs: All LEDs are disabled. • Enable Power/Cloud LED: All LEDs are disabled except for the Power/Cloud LED. 6. Click the Apply button. Your settings are saved. Manage and Maintain the Access...
Page 162: Chapter 11 Monitor The Access Point And The Network
Monitor the Access Point and the Network This chapter describes how you can monitor the access point and the network. The chapter includes the following sections: • Display the access point Internet, IP, and system settings • Display the WiFi radio settings •...
Page 163: Display The Access Point Internet, Ip, And System Settings
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 164 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 • Connection Status Information pane: This pane is in the top, left corner of the Dashboard (if the page width on your device is sufficient; otherwise, it might be elsewhere) and displays the following: Status of the connection to the NETGEAR Insight cloud-based management platform, if any.
Page 165 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The page shows four sections: • System Information section: The following settings are displayed: System Name: The access point NetBIOS name. System Mode: The access point system mode (AP). LAN MAC Address: The MAC address of the LAN Ethernet port of the access point.
Page 166: Display The Wifi Radio Settings
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the...
Page 167 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22. The Dashboard page displays. 4. Locate the Radio Information pane at the top, right corner of the Dashboard page (if the page width on your device is sufficient;...
Page 168 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 6. To view more detailed information, select Management > Monitoring > System. The page shows four sections: • System Information section: The following settings are displayed: System Name: The access point NetBIOS name.
Page 169: Display Unknown And Known Neighbor Access Points
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Serial Number: The serial number of the access point. Current Time: The current system time of the access point. Uptime: The time since the access point was last restarted. • AP Interface Status: A green icon indicates that the interface is in use. A gray icon indicates that the interface is not in use.
Page 170 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 171 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 172 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The Client Distribution pane shows the types of clients (Windows, Mac, iOS, Android, Linux, and other operating systems) and how these clients are distributed over the networks. (By default, the Network button is selected.) The Recent Clients pane shows the top 5 recently connected clients list.
Page 173 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 11. To display more information about currently connected WiFi clients, select Management > Monitoring > Connected Clients. For each radio, the page displays the number of connected clients and the maximum number of supported clients.
Page 174: View Wifi And Ethernet Traffic, Traffic And Arp Statistics, And Channel Utilization
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 175 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 By default, the Clients button is selected. 5. To view traffic information, do the following: a. Click the Traffic button. The graph shows the information for Ethernet (wired LAN) traffic, total WiFi traffic, WiFi traffic for the 2.4 GHz radio, and WiFi traffic for the 5 GHz radio.
Page 176: View Or Download Tracked Urls
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 8. To view traffic statistics, select Management > Monitoring > Statistics. The page displays the network traffic statistics for both the WiFi and Ethernet interfaces of the access point since the access point started or rebooted. The page also displays the number of clients that are associated with each radio.
Page 177 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 178: View, Save, Download, Or Clear The Logs
You can view and manage the activity logs of the access point. You can also download a detailed log file. Note: If the access point functions in the NETGEAR Insight management mode, you can also view and manage the cloud activity logs, which show the connection of the access point to the Insight cloud-based management platform.
Page 179 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 180: View A Wifi Bridge Connection
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 181: View Alarms And Notifications
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 182 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 The Dashboard page displays. 4. Locate the alarm bell icon at the top-right of the page. The icon shows a number, indicating the total number of new alarms and notifications since the last time that you viewed alarms and notifications.
Page 183: Chapter 12 Manage The Advanced Wifi Features For A Wifi Network
Manage the Advanced WiFi Features for a WiFi network This chapter describes how you can manage the advanced WiFi features for a WiFi network. For information about the basic WiFi features for a WiFi network, see Manage the Basic WiFi Features for a WiFi network on page 50. Note: In this manual, WiFi network means the same as SSID (service set identifier or WiFi network name) or VAP (virtual access point).
Page 184: Set Nat Mode Or Bridge Mode For Addressing And Traffic
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 185: Enable Or Disable Client Isolation For A Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 7. From the Addressing and Traffic menu, select the addressing and traffic mode: • Bridge: The WiFi clients receives their IP addresses from the DHCP server in the same network as the access point. This is the default mode.
Page 186 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 187: Enable Or Disable Url Tracking For A Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 9. If the Allow access to devices listed below check box displays: To add network devices that are exempt from isolation so that clients are allowed to reach them, do the following: a.
Page 188: Change The Format Of The Dhcp Offer Messages In A Wifi Network
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 189 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 190: Select A Mac Acl For A Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Select a MAC ACL for a WiFi network After you set up one or more local MAC access control lists (ACLs, also referred to as access lists; see Manage local MAC access control lists on page 106), you can select an ACL for use with an SSID.
Page 191: Set Bandwidth Rate Limits For A Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 192 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 193: Configure Advanced Rate Selection For A Wifi Network
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Configure advanced rate selection for a WiFi network Advanced rate selection lets you improve the capacity of an individual WiFi network (as opposed to a radio, which affects all WiFi network on the radio) so that you can reach the optimal balance between the following components in the WiFi network: •...
Page 194 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 195 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select Management > Configuration > Wireless > Basic. The page that displays lets you select and add an SSID. 5. Click the > button to the left of the SSID.
Page 196 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 9. To set the density level for your environment, move the Density Level slider to 0, 1, 2, 3, or 4. As you move the slider, the selected density level is mapped to a corresponding WiFi mode, beacon rate, minimum legacy rate, and minimum MCS rate.
Page 197: Chapter 13 Set Up A Wifi Bridge
A WDS is not the same as a NETGEAR Insight Instant Mesh WiFi network, which requires a root access point (see Install the Access Point in an Insight Instant Mesh WiFi Network on page 41).
Page 198: Wifi Base Station, Wifi Repeater, And Wifi Bridge Requirements.198
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 WiFi base station, WiFi repeater, and WiFi bridge requirements If the access point is connected to the Internet over a wired connection, the access point can function as the WiFi base station for up to four other access points that function as WiFi repeaters.
Page 199: Set Up A Wifi Bridge Between Access Points
• All LAN devices (wired and WiFi computers) are configured to operate in the same LAN network address range as the access points. Note: If you are using the access point as the base station with a non-NETGEAR access point as a repeater, you might need to change more configuration settings. In particular, you might need to disable the DHCP server function on the non-NETGEAR access point that is the repeater.
Page 200 The WiFi network name of the network on which the WDS is established. The default Name (SSID) name is Netgear-WDS-x, in which x is the number of the WDS (1, 2, 3, or 4). Note: The WiFi network name must be identical on the WiFi base station and the WiFi repeater.
Page 201 10. Configure the WiFi bridge settings on the access point at the other end of the WiFi bridge and restart that access point. Note: If the device at the other end of the WiFi bridge is a NETGEAR access point, you might not need to restart it.
Page 202: Chapter 14 Manage The Advanced Radio Features
Manage the Advanced Radio Features This chapter describes how you can manage the advanced radio features of the access point. For information about the basic radio features, see Manage the Basic Radio Features on page 73. CAUTION: If you change a radio feature on the 2.4 GHz radio, the change affects all WiFi networks that broadcast on the 2.4 GHz radio.
Page 203: Manage The Advanced Wifi Settings For The Radios
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 204 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Select Management > Configuration > Wireless > Advanced. 5. Configure the settings as described in the following table. The descriptions in the table apply to both radios. You can specify the radio settings for the 2.4 GHz and 5 GHz radios individually, but the check box for the 802.11n 256...
Page 205 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Setting Description Max. Wireless Clients Enter the maximum number of WiFi clients that can simultaneously associate with the radio. The range is from 1 to 128 WiFi clients, and the default is 128.
Page 206: Manage The Maximum Number Of Clients For A Radio
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 (Continued) Setting Description MU-MIMO By default, the MU-MIMO Enable radio button is selected and multiuser MIMO (MU-MIMO) is enabled. To disable MU-MIMO, select the MU-MIMO Disable radio button. MU-MIMO enables multiple users to receive data from the access point simultaneously using the same channel.
Page 207: Manage The Broadcast And Multicast Settings For A Radio
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 208 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 209: Manage Load Balancing For The Radios
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Manage load balancing for the radios You can configure the radio utilization thresholds to enable each radio to maintain the speed and performance of the WiFi network as clients associate with and disassociate from the WiFi network.
Page 210 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 211: Manage Sticky Clients
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 By default, load balancing is disabled. When you enable load balancing, all three types of load balancing are enabled. You can individually disable one or more types of load balancing. 6. To individually enable or disable one or more types of load balancing, do the following: •...
Page 212 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 213: Manage The Arp Proxy
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 214: Chapter 15 Diagnostics And Troubleshooting
Diagnostics and Troubleshooting This chapter describes how you can capture WiFi packets and troubleshoot the access point and network. The chapter includes the following sections: • Perform a ping test • Capture WiFi and Ethernet packets • Quick tips for WiFi troubleshooting •...
Page 215: Perform A Ping Test
The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 216: Capture Wifi And Ethernet Packets
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Setting Description Ping Count The number of pings that the access point must send. The default number is 16. Packet Size (in Bytes) The size of each ping packet. The default size is 64 bytes.
Page 217 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 218 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 (Continued) Setting Description Promiscuous Capture To enable the access point to capture packets in promiscuous mode, select the Enable check box. By default, promiscuous mode is disabled. In promiscuous mode the radio or radios receive all traffic on the channel, including traffic that is not destined for the access point.
Page 219: Quick Tips For Wifi Troubleshooting
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Quick tips for WiFi troubleshooting If one or more WiFi networks do not function normally, consider to repower the access point: 1. Unplug the Ethernet cable from the access point to the network switch.
Page 220: Troubleshoot With The Leds
• The access point functions as a PoE PD and the Power/Cloud LED remains solid amber • Power/Cloud LED does not light blue in the NETGEAR Insight management mode • Power/Cloud LED does not stop blinking amber, green, and blue...
Page 221: Power/Cloud Led Remains Off
• Make sure that you are using the NETGEAR power adapter for this product. That is, do not use the NETGEAR power adapter for another NETGEAR product or a third-party power adapter.
Page 222: Power/Cloud Led Is Blinking Amber Slowly, Continuously
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Do the following: 1. Disconnect the access point from its power source, reconnect it, and wait several minutes to see if the startup procedure completes successfully. 2. If the startup procedure still does not complete successfully and the Power/Cloud LED remains solid amber after five minutes, use the Reset button to return the access point to its factory default settings.
Page 223: Power/Cloud Led Does Not Light Blue In The Netgear Insight Management Mode
If the access point functions in the Web-browser management mode, the Power/Cloud LED lights green. This is normal LED behavior. However, if the access point functions in the NETGEAR Insight management mode and the Power/Cloud LED does not light blue but remains green, the access point is not connected to the Insight cloud-based management platform.
Page 224: Power/Cloud Led Does Not Stop Blinking Amber, Green, And Blue
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 6. If the problem is still not resolved, use the Reset button to return the access point to its factory default settings, and reconfigure the access point. For more information, see Use the Reset button to reset the access point on page 156.
Page 225: 2.4G Or 5G Wlan Led Is Off
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 2.4G or 5G WLAN LED is off If the 2.4G WLAN LED or 5G WLAN LED is off, do the following: • Check to see if a radio is disabled (see Turn a radio on or off on page 77). By default, the radios are enabled and the WLAN LEDs light as follows: Solid green: The radio is operating without any clients.
Page 226 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 3. Wait for the extender access point to go through the initial connection and configuration process and for the Power/Cloud LED to stop blinking amber, green, and blue and to light solid blue.
Page 227: Troubleshoot Wifi Connectivity For A Wifi Client Device
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Troubleshoot WiFi connectivity for a WiFi client device If a WiFi client device cannot connect to the access point or the WiFi connectivity is not normal, try to isolate the problem: •...
Page 228: Troubleshoot Internet Browsing
The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.
Page 229: Changes Are Not Saved
IP address, use an IP scanner application to detect the IP address. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 22.
Page 230: Troubleshoot Your Network Using The Ping Utility
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Table 2. Login blockage periods Number of failed Blockage period in attempts minutes And so on And so on In addition, the following rules apply to the number of failed login attempts: •...
Page 231: Test The Lan Path To Your Access Point
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Test the LAN path to your access point You can ping the access point from your computer to verify that the LAN path to your access point is set up correctly.
Page 232 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 If the path is functioning correctly, replies as described in Test the LAN path to your access point on page 231 display. If you do not receive replies, do the following: •...
Page 233: Appendix A Factory Default Settings And Technical Specifications
Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory default settings • Technical specifications...
Page 234: Factory Default Settings
Note: The first time that you log in to the local browser UI, you must change the SSID. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, this requirement might not apply.
Page 235 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Table 3. Factory default settings (Continued) Feature Default Setting> DHCP client Enabled so that the access point receives an IP address from a DHCP server or router in the network. NTP client...
Page 236 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Table 3. Factory default settings (Continued) Feature Default Setting> Advanced rate selection Fixed multicast rate: Auto Rate control: Disabled Basic radio settings that apply to all WiFi networks (SSIDs or VAPs) Radio broadcast 2.4 GHz radio: Enabled...
Page 237 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Table 3. Factory default settings (Continued) Feature Default Setting> Load balancing between Disabled radios Force sticky clients to Disabled disassociate ARP proxy Disabled Wireless bridge None configured General security URL filtering...
Page 238: Technical Specifications
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Technical specifications The following table shows the technical specifications. Table 4. Technical specifications Feature Description WiFi modes 2.4 GHz radio: 802.11ax, 802.11ng, 801.11bg, and 802.11b 5 GHz radio: 802.11ax, 802.11ac, 802.11na, and 802.11a The access point supports 2.4 GHz and 5 GHz band concurrent operation.
Page 239 Power adapter 12 VDC, 2.5A The plug is localized to the country of sale. Note: For model WAX615PA, a power adapter is included. For model WAX615, a power adapter is not included but can be ordered as an option. Hardware interfaces One RJ-45 LAN/PoE+ Ethernet port that supports 2.5 Gbps, 1 Gbps, 100 Mbps, and...
Page 240: Appendix B Mount The Access Point To A Wall Or Ceiling
Mount the Access Point to a Wall or Ceiling You can mount the access point to a wall or to a ceiling with either a 15/16 in. (24 mm) or 9/16 in. (15 mm) T-bar, or you can install the access point freestanding on a flat surface.
Page 241: Mounting Parts
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Mounting parts The package includes the following mounting parts: Figure 9. Mounting plate Figure 10. Metal bracket with T-bar, lock screw, and 4 short screws Figure 11. 3 tall screws and anchors for wall mounting...
Page 242: Mount The Access Point On A Wall
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Mount the access point on a wall CAUTION: Make sure that the wall is not damaged. For example, water damage can destroy a drywall. To mount the access point on a wall: 1.
Page 243: Mount The Access Point To A T-Bar
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 7. Attach the access point to the mounting plate. 8. Twist the access point clockwise to lock it onto the mounting plate. Mount the access point to a T-bar To mount the access point to a T-bar: 1.
Page 244 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Use the lock screw to lock the metal bracket into place. 5. Use the four short screws to attach the mounting plate to the T-bar. 6. Connect an Ethernet cable (if you use a PoE+ switch) or both a power adapter and an Ethernet cable to the access point before you attach the access point to the mounting plate.
Page 245 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 7. Hold the access point upside down and attach it to the mounting plate. 8. Turn the access point clockwise until it locks in the mounting plate. Mount the Access Point to a Wall...
Page 246 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Mount the Access Point to a Wall User Manual or Ceiling...
Page 247: Unmount The Access Point
Insight Managed WiFi 6 AX3000 Access Point Model WAX615 Unmount the access point CAUTION: Make sure you hold the access point so that it does not drop when you release it from the mounting plate. To unmount the access point: 1.
Page 248 Insight Managed WiFi 6 AX3000 Access Point Model WAX615 4. Remove the access point from the mounting plate. The mounting plate remains attached to the ceiling or the wall. Mount the Access Point to a Wall User Manual or Ceiling...

This manual is also suitable for:

Wax615pa

NETGEAR WAX615 User Manual

Chapter 1 Introduction

Chapter 2 Hardware Overview

Chapter 5 Manage the Basic Wifi Features for a Wifi Network

Chapter 6 Manage the Basic Radio Features

Chapter 7 Set up and Manage a Captive Portal

Chapter 8 Manage Access and Security

Chapter 9 Manage the Local Area Network and IP Settings

Chapter 10 Manage and Maintain the Access Point

Chapter 11 Monitor the Access Point and the Network

Chapter 12 Manage the Advanced Wifi Features for a Wifi Network

Chapter 13 Set up a Wifi Bridge

Chapter 14 Manage the Advanced Radio Features

Chapter 15 Diagnostics and Troubleshooting

Appendix A Factory Default Settings and Technical Specifications

Appendix B Mount the Access Point to a Wall or Ceiling

Quick Links

Troubleshooting

Related Manuals for NETGEAR WAX615

Summary of Contents for NETGEAR WAX615