4. Troubleshooting
► Error Code
A4–1117
A4–1118
► Error message
Lamp Failure: #A4-1117. Open the door, then close it. Call for service if the problem persists.
Lamp Failure: #A4-1118. Open the door, then close it. Call for service if the problem persists.
► Symptom
Eraser Lamp is off.
► Troubleshooting method
1) Open the front cover and side cover. Remove the waste toner container and imaging units.
2) Enter SVC mode. Execute Lamp test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
•
107–0160 : Erase Lamp1
•
107–0161 : Erase Lamp2
3) Check if the Lamp is on. Remove the rear cover after removing 7 screws.
4) Check the erase Lamp harness connection.
5) If the Lamp Assy or harness is defective, replace it.
6) If the Lamp Assy and harness are normal, replace the main board(JC92–02516A)
4-115
(JC39–01733A /
JC39–01734A)
(Harness : JC39–01733A / Erase Lamp Assy :
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JC98–01979A)