► Error Code
H2-5A62
H2-5A63
► Error message
Staple cartridge is low. Replace it
Staple cartridge is empty or not installed. Replace it
► Symptom
Can not detected Staple cartridge .
► Troubleshooting method
Check if there is Staple Cartridge.
If the error still occurs, check the followings
1) Is the Staple Cartridge mounted?
a) Replace stapler cartridge(JC81-03481A).
b) Check if the connector (SJ10 8310)of Staple is disconnected.
c) Check if the connector(SJ10 8310) J9,J10 on the main control board(JC81–07242A) is disconnected.
d) Check for continuity in the wire harness and whether the harness is damaged(SJ10 8310), replace it if required.
e) Replace staple unit(SJ10 3140).
f) Replace the Finisher main control board(JC81–07242A).
2) Mount the stapler cartridge(JC81-03481A).
3) Replace the stapler Unit(SJ10 3140)
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4. Troubleshooting
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