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AirCard 770S Mobile Hotspot User Guide
60
Unable to connect a computer running
Windows® Vista® to the mobile hotspot.
Microsoft has a known issue whereby computers running Windows Vista cannot obtain
an IP address from certain routers. More information and a fix are available at
support.microsoft.com/kb/928233
for knowledge base article 928233.
My computer (or other Wi-Fi device) loses
its Wi-Fi connection to the mobile hotspot.
If a Wi-Fi device connects to your mobile hotspot Wi-Fi or Guest Wi-Fi network, but
periodically loses the connection, try changing the default basic rate.
1. On the Unite Manager homepage, click Settings > Wi-Fi > Advanced.
2. In the Mode field, select 802.11b/g compatibility from the drop-down menu.
3. Click Submit.
Reset the mobile hotspot
You can reset the mobile hotspot to the factory setting on the device or on the Unite
Manager homepage. (This is useful if you have lost your Admin Login for the Unite
Manager homepage.)
Note:
If you reset the modem, all of your customizations will be lost. If you want to keep them,
save them before doing the reset, then restore them afterward. See
restore settings
on page 44 for details.
or go to the Microsoft support web site and search
Download (backup) and
http://
2400282
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