Error Messages - Cisco 3200 Series Hardware Reference Manual

Table B-1
Symptom
The port is placed in
error-disabled state
after SFP module is
inserted
The port is placed in
error-disabled state
after SFP is inserted
Device does not
recognize the SFP
module
Excessive errors found
in port statistics

Error Messages

Error Message Transceiver module inserted in port
Error Message INIT_FAILURE: Detected for transceiver module in port, module disabled
Cisco 3200 Series Router Hardware Reference
B-4
Common SFP Problems (continued)
Possible Cause
Bad or non-Cisco-approved SFP
module.
Bad or non-Cisco-approved SFP
module.
The SFP module might be installed
upside down.
The SFP module did not snap into
the slot.
Bad adapter in attached device or
STP checking for possible loops.
The online insertion and removal (OIR) facility detected a newly inserted transceiver
Explanation
module for the interface specified in the error message.
An initialization failure occurred for the transceiver module for the interface specified
Explanation
in the error message. This condition could be caused by software, firmware, or hardware problem.
As a result of the error, the module is disabled.
Try reseating the module. Hardware replacement should not occur first
Recommended Action
occurrence. Before requesting hardware replacement, review troubleshooting logs with a technical
support representative.
Appendix B SFP Module Replacement
Resolution
Remove the SFP module and replace it
with a Cisco-approved module. Use the
errdisable recovery cause
gbic-invalid global configuration
command to verify the port status, and
enter a time interval to recover from the
error-disable state.
Remove the SFP module from the
switch and replace it with a
Cisco-approved module. Use the
errdisable recovery cause
gbic-invalid global configuration
command to verify the port status, and
enter a time interval to recover from the
error-disable state.
Verify that the SFP module is not
installed upside down.
Remove the SFP module. Inspect for
physical damage to the connector, the
module, and the module slot.
Replace the SFP module with a known
good SFP module.
Run adapter card diagnostic utility and
wait 30 seconds for the port LED to turn
green.
OL-5816-10