Cisco 6921 Administration Manual page 72

Telephony Features Available for the Cisco Unified IP Phone
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description
CTI Applications A computer telephony integration (CTI) route
point can designate a virtual device to receive
multiple, simultaneous calls for
application-controlled redirection.
Direct transfer Allows users to connect two calls to each other
(without remaining on the line).
Directed Call Park Allows a user to transfer an active call to an
available directed call park number that the user
dials or speed dials.
A Call Park BLF button indicates whether a
directed call park number is occupied and provides
speed-dial access to the directed call park number.
Note
Directed Call Pickup Allows a user to answer a call that is ringing on a
particular directory number.
Distinctive ring Users can customize how their phone indicates an
incoming call and a new voice mail message.
Divert Allows a user to transfer a ringing, connected, or
held call directly to a voice-messaging system.
When a call is diverted, the line becomes available
to make or receive new calls.
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
5-6
If you implement Directed Call Park, avoid
configuring the Park softkey. This prevents
users from confusing the two Call Park
features.
Chapter 5 Configuring Features, Templates, Services, and Users
Configuration Reference
For more information, go to the
Point Configuration" chapter in the Cisco
Unified Communications Manager
Administration Guide.
For more information, go to the
Unified IP Phone" chapter in the Cisco Unified
Communications Manager System Guide.
For more information, go to the
Directed Call Park" chapter in the Cisco
Unified Communications Manager Features
and Services Guide.
For more information, go to the
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
For more information, go to the
Phone Rings" chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
For more information, go to the
Divert" chapter in the Cisco
Unified Communications Manager Features
and Services Guide.
"CTI Route
"Cisco
"Call Park and
"Call Pickup"
"Custom
"Immediate
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