Test The Path From Your Computer To A Remote Device; Problems With Date And Time - NETGEAR JWNR2000v2 User Manual

Verify that the Ethernet card driver software and TCP/IP software are both
-
installed and configured on your computer.
Verify that the IP address for your router and your computer are correct and that
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the addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote
device.
From the Windows toolbar, click the Start button, and then select Run.
1.
In the Windows Run window, type:
2.
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP's DNS server.
If the path is functioning correctly, replies like those shown in the previous section are
displayed. If you do not receive replies:
Check that your computer has the IP address of your router listed as the default gateway.
•
If the IP configuration of your computer is assigned by DHCP, this information is not be
visible in your computer's Network Control Panel. Verify that the IP address of the router
is listed as the default gateway.
Check to see that the network address of your computer (the portion of the IP address
•
specified by the subnet mask) is different from the network address of the remote device.
Check that your cable or DSL modem is connected and functioning.
•
If your ISP assigned a host name to your computer, enter that host name as the account
•
name in the Basic Settings screen.
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers.
•
Many broadband ISPs restrict access by allowing traffic only from the MAC address of
your broadband modem, but some ISPs additionally restrict access to the MAC address
of a single computer connected to that modem. If this is the case, you must configure
your router to "clone" or "spoof" the MAC address from the authorized computer.

Problems with Date and Time

Select Content Filtering > Email to display a screen that shows the current date and time of
day. The JWNR2000v2 router uses the Network Time Protocol (NTP) to obtain the current
time from one of several network time servers on the Internet. Each entry in the log is
stamped with the date and time of day. Problems with the date and time function can include
the following:
Date shown is January 1, 2000.
•
Cause: The router has not yet successfully reached a network time server. Check that
your Internet access settings are correct. If you have just completed configuring the
router, wait at least 5 minutes, and check the date and time again.
94 | Chapter 7. Troubleshooting
NETGEAR N300 Wireless Router JWNR2000v2 User Manual