Isolating Faults - HP NetServer AA 4000 Administrator's Manual

Chapter 8

Isolating Faults

If you have local access to the server, check the following in the order that they are listed:
Step Action
1 Check the upper and lower status lights on
the handles of each of the four MICs in your
server.
2 Using the Endurance Manager
Administration Window, note any MIC port
states that are listed as Failed, Lost Power,
PCI Reset, Unknown/Unavailable, or
Uninitialized.
3 Using the Endurance Manager
Administration Window and the Device
Status Window, note any components that
are not active, online, or standby.
4 Check for and correct any obvious failures.
5 If the CE is active, check the Windows NT
Event Viewer for messages beginning with
or
6 Because the IOPs may have slightly
different error messages, depending on the
state of the server, check the Windows NT
Event Viewer for messages beginning with
or
7 Review the IOP event logs for non-
messages that indicate a problem with an
IOP-connected device.
204
.
.
Notes
If both sets of lights are solid green, the MICs are
working properly and communicating correctly.
If any of the lights are orange, red, off, there may be
a problem with the MIC.
Refer to Appendix A for a description of the MIC
status lights.
Refer to MIC Port State Display Lights
for a description of the MIC port states.
For example, check for loose cables.
Reference those events (in the
Solution Messages online manual) for information
and corrective action.
Reference those events (in the
Solution Messages online manual) for information
and corrective action.
For example, check for messages logged by the
SCSI adapter driver.
Managing Faults
in Chapter 2
HP NetServer AA
HP NetServer AA