Solving Problems; Paper Feeding Problems - Dell 2335dn Multifunctional Laser Printer User Manual

Unusable
Device with USB memory port.
Waiting
Redial programmed interval to
automatically redial.

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the
suggested solutions until the problem is corrected. If the problem persists, contact Dell.

Paper Feeding Problems

Condition
Paper is jammed
during printing.
Paper sticks
together.
Multiple sheets of
paper do not feed.
Paper does not feed
into the printer.
The paper keeps
jamming.
Non USB device is connected
The machine is waiting for the
Suggested solutions
Clear the paper jam. See
Tray".
Ensure that there is not too much paper in the paper
tray. The paper tray can hold up to 250 sheets of paper,
depending on the thickness of your paper.
Ensure that you are using the correct type of paper.
See "Paper Specifications".
Remove paper from the paper tray and flex or fan
the paper.
Humid conditions may cause some paper to stick
together.
Different types of paper may be stacked in the paper
tray. Load paper of only one type, size and weight.
If multiple sheets have caused a paper jam, clear the
paper jam. See "Clearing Jams in the Paper
Remove any obstructions from inside the printer. See
"Cleaning the Interior".
Paper has not been loaded correctly. Remove paper
from the tray and reload it correctly.
There is too much paper in the paper tray. Remove
excess paper from the tray.
The paper is too thick. Use only paper that meets the
specifications required by the printer. See
Specifications".
Ensure that the correct paper size is selected. See
"Setting the Paper
An incorrect type of paper is being used. Use only
paper that meets the specifications required by the printer.
See "Paper Specifications".
There may be debris inside the printer. Open the
front cover and remove the debris.
Cartridge".
Remove the non USB device
from USB memory port.
Please wait a few minutes.
"Clearing Jams in the Paper
Tray".
"Paper
Size".